Archived Blog Posts

Flooding is Always a Risk

Name: SERVPRO of Carroll County
Address: 60 Aileron Court Unit#2, Westminster, MD, 21157
Telephone: (410) 857-5332

9/15/2022 (Permalink)

Unfortunately, just because you don't reside in a flood zone doesn't means that you won't get flooding.

Even the driest areas can experience what are known as flash floods. Rivers, streams, and lakes are almost always overflowing their banks, given a couple of rainy days. New construction in your neighborhood can even change runoff patterns in the area and can increase our flood risks.

The cost of flood damage is expensive. This cost can vary depending on the type of damage and where the water came from. Any tips that can help prevent this has to be worth the time to try them. You can't stop a flood from damaging your home from the above situations but you can do some things to keep a flood from happening inside your home.

Here are some things to try:

    •    An inspection and flushing your water heater once a year, by a plumber, can contribute to preventing it bursting on you and flooding the area.
    •    Replacing the rubber hoses on all appliances that use water with metal braided ones can help to avoid the failing of the rubber ones as they can get hard and burst. Check all hoses; even the metal braided ones every year.
    •    Leaks from toilets are often indicated by a little leakage from the base.
    •    Do you know where to locate the main water shut-off? If a pipe burst, inside, you need to be able to get it turned off quickly.
    •    If you have a sump pump, now is a good time to get it checked and think about a backup unit.
    •    Always be looking for signs of plumbing leaks, such as on ceilings and walls; you are looking for stains and moisture on those walls and floors.
    •    Leaking or even broken pipes are often gushing water, and it is not noticed because it might be hidden. Check out your water usage when no faucets are turned on; locate the water meter and take a reading, then use no water for an hour or so and read it again. Has it moved? If so, you have a leak someplace, so get a plumber to check it out.
    •    Always monitor your monthly water bill. If it goes up a lot one billing cycle, you might have the need for a plumber to come in and check all connections.
    •    Since a lot of water comes from inside your home and can damage many walls, floors, furniture and provide the moisture needed for molds to grow, doing whatever can be done to prevent leaks is a good exercise to undertake.

Water and Mold in Your Home

9/15/2022 (Permalink)

Rain is great for your yard but not to get inside your home.

Many people wake up from a rain storm to a wet basement. It may be from the foundation or could be a pipe leakage, sub pump failure. Many things could have happened and you will want to determine how it happened to get the right person out to repair.

In all the cases though you are going to want to call an expert in helping you to dry out your basement. That expert would be SERVPRO of Carroll County.

We can get right to work in getting the water up, drying the structure etc. SERVPRO has the knowledge as to what can be dried and saved and what is better off being throw away.

Did you know that organic materials like paper, fabric, wood, leather can start to grow mold in as little as a day? Let SERVPRO help you save as much as possible of your things.

SERVPRO of Carroll County is here to help 24 hours a day and 7 days a week.

(410) 857-5332

Keeping your Business in Business

9/15/2022 (Permalink)

When your business has a situation that calls for SERVPRO's help, SERVPRO is there to work for you. SERVPRO understands that if possible you will want your business to still operate during clean up, even if at sub capacity.

SERVPRO will put containment walls up around the work area. If possible, SERVPRO will work during non-traditional business hours to get the if that is what is requested.

SERVPRO will be discrete when it's needed for any sensitive clean ups. SERVPRO takes pride in our staff and their sensitivity to the fact that your business is the priority. We want to make sure your business is up to full capacity as soon as possible.

SERVPRO understands that an unexpected period of lost productivity and revenue can be devastating to any business large or small.

SERVPRO has the training and resources to get your business up and running in the fastest time possible.

Understanding Types of Water

8/30/2022 (Permalink)

Water damage is always inconvenient, no matter the type of water causing it; however, understand which type of water you're dealing with can be crucial to minimize destruction until our professionals arrive.

Clean water can be from a broken pipe/water source, or even rainwater.

Clean water becomes gray water after it has been left untreated. Untreated water allows for bacteria and fungi to grow and the water then becomes contaminated. This water can become hazardous.

Black water is typically caused by sewage damage or natural disaster flooding. Black water should ALWAYS be handled by professionals.

How do you minimize the damage from these water types?

For clean water:

If you can, shut off the water source.

Turn off any circuit breakers to affected areas. This protects from any potential electrical shock. Do not enter any rooms with standing water because unknown shock risks could be hiding.

Mop, blot, or wipe down any excess water.

To start drying any damage or soaked upholstery, remove and prop them up to start the drying process.

Move valuables to a safe place

Remove colored items that might bleed or run, causing stains.

Never use a vacuum to remove water. Shock risk is high!

If your ceiling is wet, don't turn on any ceiling fixtures. Don't enter the room is the ceiling is sagging from retained water.

For contaminated water:

Avoid all contact with sewage. Wash yourself thoroughly if you come into contact with contaminated items.

Do not walk through affected areas.

Do not turn on your HVAC system as it could spread contaminated air.

Do not use fans. Air flow could spread contaminants.

If food or personal hygiene products are exposed to contaminated area, discard them.

Water damage can be traumatic, but the cleanup and restoration process doesn't need to be.

Helping your Business Discretely

8/30/2022 (Permalink)

SERVPRO will put containment walls up around the work area. If possible, SERVPRO will work during non-traditional business hours to get the work done if that is what is requested.

SERVPRO will be discreet when it's needed for any sensitive clean ups. SERVPRO takes pride in our staff and their sensitivity to the fact that your business is the priority. We want to make sure your business is up to full capacity as soon as possible.

SERVPRO understands that an unexpected period of lost productivity and revenue can be devastating to any business large or small.

SERVPRO has the training and resources to get your business up and running in the fastest time possible.

What you don't know about Lightning

8/30/2022 (Permalink)

Lightning fires most commonly occur during the summer months when afternoon and early evening storms are at their peak. Homes in heavily wooded areas are extra vulnerable to lightning strikes that set the surrounding landscape on fire. Most people might already know this but do they know what to do to help their home could be as easy as installing a lightening rod or the professional term would be a lightning protection system.

These systems are not intended to prevent a strike. Its purpose is to provide a safe path on which the current can be safely directed to the ground. Talk with an expert and find out if you should have a system on your house.

You will also want to help protect the inside of your house during a storm. Lightning can damage the electronics, telephone and other systems in your house connected to an electrical outlet. The easiest way to protect your appliances is to unplug them when you first hear the clap of thunder.

Surge protectors can help but are not fail-proof if the strike is a powerful one. To protect yourself, stay away from all plumbing including toilets, sinks and faucets as the pipes of your house make excellent conductors. Stay off the phone , corded phone scan conduct the lightening and therefore strike you when your on the phone.

Lightening is amazing and beautiful but also deadly. Don't ever let yourself forget that.

The Cure can be Worse than the Symptoms

8/30/2022 (Permalink)

I feel like we all know so many more people who are affected by allergies, if not ourselves. With that being said, most of us are always searching to figure out how to clean our homes naturally.

What happens though when we really have to disinfect, battle mold, or water damage, etc. We don't want to have to choose from using the right chemical to do the job and the safe chemical for our immune systems.

SERVPRO is so aware of the sensitivity of our clients and want to do our best with using chemicals that won't hurt or leave long lasting affects on our environment.

Benefect is the world's first government-registered hospital disinfectant using essential oils from plants.

This technology is used to kill germs without having any health impact on pets or humans.

This products is essential in our process at SERVPRO of Washington County. Please contact us with any questions about this product or any that we use.

Why Board Up?

8/30/2022 (Permalink)

You always see photos of homes and businesses boarding up before or after some kind of damaging event...but do you know why?

In the case of abandoned buildings, boarded up windows and doors are usually a measure to keep vandals or squatters out of the structure. However, in the event of damage or a loss, this process is to protect not only windows and doors from shattering, breaking, or failing in other ways, but to protect the structure itself.

Our professionally trained crews often times board up your home or business before or during mitigation and remediation to prevent any further damage.

If done incorrectly, the boarding up process could actually cause secondary damages such as additional moisture or even animal intrusion.

Whether it's fire, storm, or another kind of structural damage, boarding up can be just as dangerous as it is important. Especially if the damage or loss has already occurred.

The most common reasons to board up your home or business are severe rainstorms, flash flooding, severe thunderstorms, hailstorms, and of course, tornadoes.

While SERVPRO of Carroll County is known to mitigate and remediate fire and water damage, don't forget that we are trained to deal with storm damage as well. Whether it's a tree on your roof, or a flooded basement, we are here to help!

Especially with our rebuild division emerging, SERVPRO of Carroll County should be your first call when it comes to recovering and rebuilding after a major storm event. We make it, "Like it never even happened."

Also be sure to keep up with us on all social media because we will tweet or post to Facebook when our area is at risk for potential storm damage.

Restoring After a Fire

8/30/2022 (Permalink)

When you have a fire it can be devastating. Most of the time the hard part is loosing so much of your contents. When you have fire damage, you also have soot, odor and water damage.

We at SERVPRO of Carroll County want to help restore as much as we can for you. We have specialized training in doing just that.

First we do an inspection and fire damage assessment to begin to form a plan of action.

If needed, we will immediately properly board up your home and a roof tarp.

The water removal will begin immediately as well as the drying.

We have specialized equipment and techniques to remove smoke and soot from ceilings, walls and other surfaces.

We will clean, disinfect, and sanitize all of the restorable items.

Finally, SERVPRO of Carroll County County can even help you with the restoration and rebuild process. We are a one stop shop with our construction team!

Lingering Fire Smell

8/30/2022 (Permalink)

Have you ever noticed how when you burn a bag of popcorn in the microwave the smell seems to linger for way longer than it should?

That's what happens with even the smallest fire in your home or business. After a fire if the area isn't properly cleaned, restored, and deodorized the burnt scent can hold onto to your space for years to come. The smoke from a fire is what carries the awful scent throughout a structure. This smoke sets into any surface it can touch.

If a cleanup isn't executed as fast as possible, the residue can cause permanent damage and could even cause the smell to come back!

The SERVPRO of Carroll County team is highly trained to locate and remove the source of the odor. Other professionals will just mask the scent with a fragrance of some kind and once it wears off, you're left with the bill and no actual solution to your odor problem.

Our professionals also work to make sure you understand your possible options when it comes to deodorization.

Soot is Small, VERY Small!

8/30/2022 (Permalink)

Soot is small. And we mean VERY small. In fact, one particle of soot is typically 2.5 micrometers or smaller, try imagining that! After a fire burns in an area, those teeny tiny soot particles float all over the place and spread burnt carbon, wood, oil, dirt, etc. in every nook and cranny that you didn’t even know existed.

Soot is so tiny that it doesn’t just cover the surface of everything in your space, it also gets INSIDE of almost everything. Your cabinets, drawers, air ducts, it can even make its way into the airtight sealed doors of refrigerators! How crazy is that?

When you have a fire in your home, you need a local team of highly trained professionals to come and clean all of those microscopic soot particles out of your space. You don’t want an unsanitary space that smells like burnt carbon, and neither do we! Give us a call and we will be there right away, we’re open 24/7!

Don't let your Business go Underwater

8/22/2022 (Permalink)

When we think of water damage to our business, many owners think of water damage happening from mother nature. Rain and flooding to which they have little control. So why worry about what they can't control right? The fact is that they are more likely to have water damage from things they can try to control or at least prevent.

For example; the roof is one of the most common places to cause water damage. Owners should make sure the roof is checked regularly. One inch of rain weighs about 5 pounds. This can cause a lot of strain on a roof and can lead to leaking.

Pipes and drains seem like they would be checked but most aren't checked regularly. A crack as small as an eight of an inch can dump 250 gallons of water per day.

Sprinklers are great if you have a fire but not so great if it malfunctions. Sprinklers should be checked for updates but also signs of rust or damage.

Appliances should be checked regularly ; water heaters, air conditioners, etc. can cause a lot of water damage if things break on them.

We can't stop all water damage but we can try to do as much preventative care as we can. SERVPRO of Carroll County is here to help when the unexpected happens. Just give us a call (410) 857-5332. We are there for your business 24/7.

Our Emergency Response Helpline

8/22/2022 (Permalink)

Disasters can strike your commercial property while you are sleeping! We understand the urgency for immediate repairs and can act fast to help minimize further damage. SERVPRO of Carroll County's emergency response helpline is always open and standing by to take your phone call 24/7!

Regardless of the cause, we will fast respond and help you assess problems or issues the water damage produced and start the mitigation and recovery process. Before emergency repairs are started, we remove any salvageable items, assess the extent of the damage and contamination to put together a repair plan.

SERVPRO of Carroll County has professionals with the training, experience, and equipment to manage water and flooding damage. Whether you have a large water emergency or a small water damage event, we will respond fast to mitigate the damage and manage the restoration project through to its completion.

SERVPRO of Carroll County provides a wide scope of services. Some are biohazard cleanup and removal, general construction for rebuilding and remodeling structures. Those are in addition to the fire, water and mold cleanup and restoration services you may already be familiar with. Below is a list of some of our services offered.

Fire, Smoke, and Soot Cleanup and Restoration
Water Removal and Dehumidification
Crime Scene, Biohazard and Vandalism Cleanup
Mold Mitigation and Remediation
Carpet and Hard Floor Cleaning and Care
Stain Removal, Stain Resistance Applications
Odor Identification and Deodorization
Upholstery and Drapes: Wet and Dry Cleaning Methods

If you are unsure if we can help with an issue you are having, give us a call at (410) 857-5332 today!

Preparing for a Storm

8/22/2022 (Permalink)

We all know in the back of our minds that we should be ready for a disaster. We think we will get to a plan of action, someday. Well, you really need to make it today.

Some steps to help you prepare for an emergency situation.

You should sign up for local alerts/warnings. Download apps but also have wireless emergency alerts.

Design emergency communication plans but also test them in advance.

Assemble emergency supplies. There are many organizations that can help give you a checklist.

Educate yourself and others on local hazards and conduct a drill to practice emergency responses.

Organize and safeguard critical documents.

Plan with neighbors to help each other and share resources.

Make documents of property and check your insurance to make sure you have relevant coverage. Keep documents at another location if possible.

Keep up your property and make improvements to reduce injury as well as property damage.

You never know when an emergency situation will occur. Make today the day your start to get prepared.

Don't Mess with Biohazards

8/8/2022 (Permalink)

SERVPRO of Carroll County understands that any type of exposure to biological and chemical contaminants can pose some serious health threats and consequences. In a commercial setting, any type of sewage backup, blood cleanup or even chemical spill, can place everyone at the facility at risk. Upon recognizing the situation, your primary focus should be safety. SERVPRO of Carroll County can help clean up your facility and bring it back to safety.

Here are some guidelines to follow after a contamination:

Stay out of affected areas.
Call emergency service personnel if the situation is life-threatening.
Treat all bodily fluids as if they are contaminated.
Turn off the HVAC system if there is sewage damage.
Call SERVPRO of Carroll County

Situations that contain any biohazardous material or spills, should not be handled lightly. At SERVPRO of Carroll County we care about our local community, as well as all of those that live in the area.

Summer Flooding

8/8/2022 (Permalink)

It's dry, hot conditions outside. Who is thinking about flooding? Not many people.

The fact is that flooding can happen at anytime of the year. After long periods of dry weather, the ground can become hard and not able to absorb water from heavy rain fall.

Try to educate yourself about flood conditions before they happen.

Do you know the difference between a "flood watch" and "flood warning"? A "flood watch" means that a flood is possible in your area. A "flood warning "means flooding is already occurring or will occur soon. You should be prepared to evacuate at a moments notice if needed with a warning.

If there is a flood warning in your area, the smart thing to do is to evacuate and move to higher ground. Stay there until you know it's safe to return.

Don't try to walk through moving water. Even just 6" of water can make you fall down and only 12" can float most cars.

Keep yourself informed and safe when there is a chance of flooding. Remember it can happen anytime of the year.

Too hot in the Kitchen!

8/8/2022 (Permalink)

Although house fires are generally down in numbers during the summer months, you still need to be on your toes when cooking. Cooking accidents are one of the top leading causes of house fires. Grease and oils can ignite an unattended stove and cause a fire to spread all throughout your home! Another way that a fire can occur is with dish towels or other things being left on or near the stove. These items can ignite easily and consequently spread to other nearby items or surfaces.

Taking the cooking outdoors in the summer doesn't necessarily keep you safe from a cooking fire. Mishandled propane tanks are responsible for many fires and injuries.

Summertime is a time to be careful as always whether you are cooking indoors or outdoors. Enjoy the easy breezy days of summer but stay on your toes when cooking.

If you have any sort of fire disaster occur in your home, SERVPRO of Carroll County is always here to help!

Is your Home Ready for a Storm?

8/8/2022 (Permalink)

Storms can strike any time anywhere. If a storm struck within the next 15 minutes...would you be prepared? No? Read on.

Approximately 98% of all presidentially declared disasters are related to weather events. These events can lead to about 500 deaths and cause nearly $15 billion in damages, according to the NOAA.

So, how do you make sure you're as ready as possible when severe weather hits? Know your risk and take action.

No matter how high or low your risk level is for severe weather, it's crucial to have an emergency plan and supply kit in place, just in case.

What do you include in your emergency supply kit?

It's important to mix and match these items to suit your specific personal needs, but here are some fundamentals to include:

Water (1 gallon per person per day)
Food (non-perishable 3-day supply)
Manual can opener
Battery operated radio, preferably and NOAA Weather Radio
Flashlight and extra batteries
First aid kit
Whistle to signal for help, if need be
Clothing
Dust masks or bandanas
Plastic sheeting, garbage bags and duct tape
Wrench or pliers to turn off utilities, especially during flood or lightning risks
Hygiene items
Important documents; copies of insurance policies, identification and bank account info
Cash
Fire extinguisher
Matches in a waterproof container

While this list is suitable for a home or business, if your business needs assistance devising an emergency plan, let us do it for you. We specialize in Emergency Ready Profiles which her minimize damage and business interruption in case of an emergency.

In any event, we are here to help after any type of loss or damage.

Sensitive Clean Ups

8/1/2022 (Permalink)

SERVPRO will put containment walls up around the work area. If possible, SERVPRO will work during non-traditional business hours to get the work done if that is what is requested.

SERVPRO understands that an unexpected period of lost productivity and revenue can be devastating to any business large or small.

SERVPRO has the training and resources to get your business up and running in the fastest time possible.

What's That Smell?

6/27/2022 (Permalink)

Have you ever noticed how when you burn a bag of popcorn in the microwave the smell seems to linger for way longer than it should?

If a cleanup isn't executed as fast as possible, the residue can cause permanent damage and could even cause the smell to come back!

Our professionals also work to make sure you understand your possible options when it comes to deodorization.

We make it "Like it never even happened."

The Science of Psychometrics

6/27/2022 (Permalink)

Did you know SERVPRO professionals are trained in psychrometrics?

Drying is not a process that should be based on guess work. That's why our SERVPRO of Carroll County professionals are trained in psychrometrics. This knowledge and skill set is essential for ensuring that your property dries properly after water damage, in order to avoid secondary damage and/or mold growth.

When you first spot water in your home, it is completely natural to immediately reach for a towel, mop, or a fan to handle the mess yourself. However, it is important to know, that these DIY methods might not actually solve your problem, and can even lead to more damage. Our crews follow strict industry-approved standards that make our applied structural drying process successful.

Restoration starts with your first phone call to SERVPRO. After you have reached out to us and one of our office admins have taken your info and asked you some more questions to further understand your situation:

A SERVPRO professional will respond to your location in order to inspect and assess the damage in person. This inspection includes an estimate based on their findings. They carefully inspect your property to detect every component that is wet from the water damage
Our crews then look to special technology to measure how much moisture is in the wet affected materials, and continuously monitor them to ensure these items and materials are drying properly
Our professional drying equipment is utilized to speed up the process of Mother Nature, so your property can be dried as soon as possible to get you back to normal and, "Like it never even happened."

If these parts of the process seem confusing, have no fear...SERVPRO is here! Other mitigation companies might not strive to help you understand your situation or our work, but the team member on site is willing and eager to answer any and all questions you might have. We know it can be overwhelming having to deal with any kind of damage in your home, but SERVPRO always does our very best to comfort and inform you in such times.

The bottom line is that SERVPRO of Carroll County has the equipment, sensitivity, and know how to make such stressful situations feel like an absolute breeze!

Disasters Don't Give Out Warnings

6/27/2022 (Permalink)

Far too often, disaster can strike without even the slightest warning. We know how important it is for your business to not be bogged down by unforeseen circumstances. You already know how important it is to be prepared for anything that could happen to your home, whether it be fire, water, mold, or storm damage. Have you applied the same thought to your business? If not, keep reading for tips on how to best protect and prepare for commercial risks.

While each situation is unique and deserves personalized care, careful planning and procedures can keep you ready no matter what. Over 50% of businesses may never reopen after suffering a disaster. You don't have to be another statistic. Here's how:

Be informed.

Learn what kind of emergencies can affect not only your company, but your industry.

Develop a business continuity plan.

Make a list of which staff, procedures and equipment are absolutely vital for continued operation. Make a list of backups for that list. Have a plan for what to do if you are unable to access your office/facility. Have a plan for what you'll do if your industry suppliers are impacted, or what you'll do during utility disruptions.

Prepare a finite emergency plan.

Make an evacuation and a shelter-in-place plan. Form a communications plan for you and your employees for before, during, and after any emergency incident. Make copies of building and site maps, on those maps be sure to mark off utilities and emergency exit routes. It is especially helpful if your employees are trained for medical emergencies.

Practice your emergency plans.

Practice your plan, at the bare minimum, once a year. If there are other businesses in your building/facility, try to coordinate with them to plan and practice for emergencies.

Review your insurance coverage.

Make sure your insurance covers your for the disasters your company is at risk for suffering from.

Secure your facility and equipment.

Secure all the ways people, products, and supplies enter and exit your building. Conduct a walk-through to see if anything needs to be strapped down. Unsecured equipment can make a bad situation even worse, in terms of secondary damage.

Promote family and individual preparedness.

Encourage your employees to make personal emergency plans and supply kits.

Preparedness doesn't need to be daunting, as long as you give yourself enough time to plan. SERVPRO of Carroll County can also provide a free ERP plan for your business. (410) 857-5332

How to Have a Relaxing Vacation

6/27/2022 (Permalink)

There is no need to worry, this is just a vacation

Summertime is a great time for relaxation and travel for most. It's also a good time to get your house checked for leaks etc. so you can take a vacation with a good piece of mind.

Check your home for leaks at the pipes under the sinks and check the water heater for cracks and rust.

Look at the seals around your windows and make sure their in good condition. If you have any shingles dislodged on the roof, now is a good time to have them replaced.

All the hoses that connect major appliances, such as washing machines, dishwashers and refrigerator ice maker lines need to be checked for kinks, cracks etc.

Examine your sump pump and check that it is in good condition and clear of debris by filling the sump pit and running the pump. Listen to the motor for strange sounds and watch that the water is going outside. Install a battery-powered backup source in case there is a power outage while you are gone.

Turn off the water at the main if there is no one to check your house. Drain the pipes as a precaution and flush the toilets after .

If possible have someone check on your house while your away.

We want you to have a relaxing Summer, but nothing is more relaxing then taking the time to prepare your house for your absence!

SERVPRO of Carroll County will be there for you if you need us, no matter what may go wrong! We are there 24/7 and we don't take a vacation.

Busted Pipes in the Summer

6/7/2022 (Permalink)

Many people think they don't have to worry about broken pipes in the summer but that really isn't the case. Before leaving for that vacation you might want to turn off you water and drain the pipes just like you would in the winter.

There are many reasons for a broken pipe in the summer. Here are a few:

Invasive tree roots.(check out the picture)

Extended wet/dry spells ( this can make the ground shift and the extra pressure of this movement can cause problems with buried pipes).

Rust in Metal Pipes.

Wear and old age.

Hard Water.

Clogs.

Substandard repairs.

When a pipe burst; if you can, turn off the water supply at the main cut off valve when a pipe breaks.

Drain the water by running cold water in the sink and flushing the toilets.

Of course call SERVPRO of Carroll County (410) 857-5332 to help get your property dried out.

SERVPRO of Carroll County is there for you year round.

Check for Water Damage Before Buying a New Home

5/23/2022 (Permalink)

Water damage signs can be left in plain sight at times if you look, so be sure to grab a flashlight when looking at a home to buy!

Water damage can be hiding anyway but check the high risk areas at least.

Check the walls for spots and stains and don't forget to look around doors and windows.

Check the floors for warping and buckling especially in the basement. Look for white or dark stains on wood floors, damp carpeting and a general smell of dampness and mold.

Check the piping in the kitchen, bathrooms, laundry room, and basement for corrosion around the pipe connections, leaks, or water stains. Inspect the caulking around the bathroom fixtures. Missing or loose caulking could be caused by water seepage. Look for missing grout or signs of mold. Check the water heater for wet spots on the floor and rust on the tank.

Check the attic for stains, mold, and other signs of leaks. The insulation should be dry and in good condition.

Don't forget to check the outside of the house. Check the roof for damaged flashing and missing, cracked, or curled shingles. If you see standing water anywhere outside the home, it could be the sign of a problem. The house should be situated on the highest point of the property, with the ground sloping away from the house.

Mops and More

5/23/2022 (Permalink)

SERVPRO of Carroll County is ready when one thing leads to another.

The situation might look like this: You had a water loss and did not discover it for a few days. You might just call a team in that does water extraction. Only when they do the extraction, you notice there is not mold. They might have the certification to remove mold. Then you call someone that does mold remediation but they have to demo the area. Well of course now you need a company to do the rebuild from that demo. I think you're getting the idea how one thing can lead to another.

Here's the good thing. If SERVPRO of Carroll County was called we could have help with all aspects of the loss. No need for other companies. We have the teams that can do the work and take care of anything that is discoed along the way.

We can do all those things mentioned as well as many other. We even do pack outs and storage for clients.

Call SERVPRO of Carroll County (410) 857-5332 and know that we can be there for you no matter what happens and if one thing leads to another.

The Art of Psychrometrics

1/12/2022 (Permalink)

A SERVPRO of CarrCo professional will respond to your location in order to inspect and assess the damage in person. This inspection includes an estimate based on their findings. They carefully inspect your property to detect every component that is wet from the water damage
Our crews then look to special technology to measure how much moisture is in the wet affected materials, and continuously monitor them to ensure these items and materials are drying properly
Our professional drying equipment is utilized to speed up the process of Mother Nature, so your property can be dried as soon as possible to get you back to normal and, "Like it never even happened."

The bottom line is that SERVPRO of Carroll County has the equipment, sensitivity, and know how to make such stressful situations feel like an absolute breeze!

Getting Prepared for a Storm

9/27/2021 (Permalink)

Storms can strike any time anywhere. If a storm struck within the next 15 minutes...would you be prepared? Be sure to read on!

Approximately 98% of all presidentially declared disasters are related to weather events. These events can lead to about 500 deaths and cause nearly $15 billion in damages, according to the NOAA.

So, how do you make sure you're as ready as possible when severe weather hits? Know your risk and take action.

No matter how high or low your risk level is for severe weather, it's crucial to have an emergency plan and supply kit in place, just in case.

What do you include in your emergency supply kit?

It's important to mix and match these items to suit your specific personal needs, but here are some fundamentals to include:

Water (1 gallon per person per day)
Food (non-perishable 3-day supply)
Manual can opener
Battery operated radio, preferably and NOAA Weather Radio
Flashlight and extra batteries
First aid kit
Whistle to signal for help, if need be
Clothing
Dust masks or bandanas
Plastic sheeting, garbage bags and duct tape
Wrench or pliers to turn off utilities, especially during flood or lightning risks
Hygiene items
Important documents; copies of insurance policies, identification and bank account info
Cash
Fire extinguisher
Matches in a waterproof container

In any event, we are here to help after any type of loss or damage.

Roof Leaks

9/27/2021 (Permalink)

Trashcans and wet floor signs being used to mitigate a roof leak

Roof leaks happen all the time. Most of the time, home owners get the roof leak repaired and think that everything will then dry out and be fine.

This usually isn't the case. You really need to have SERVPRO come out and read the moisture levels with state of the art equipment. If left unchecked many times moisture will cause mold to grow on the insulation and walls. This was the case with the picture your seeing. The owners had their roof leak repaired 3 weeks prior and then as time went by they saw mold growing. By the time it can be seen on the ceiling it may have been spreading and growing for weeks.

You want piece of mind that you are living in a safe environment.

Give SERVPRO of Carroll County a call at (410) 857-5332. We can give you that piece of mind that everything is okay or we can mitigate and get you back to breathing easy.

Why Use SERVPRO?

9/23/2021 (Permalink)

Why use SERVPRO? The toughest part about this question is picking just one answer! Instead of doing it that way, here are a few reasons that you should pick SERVPRO as your go-to disaster mitigation expert.

Things don't always happen between 9 to 5.

You are going to want to call and be heard by a real person. SERVPRO of Carroll County is open 27/7/365 days a year. We have a state of the art answering service so that someone can talk to you direct and then get you to the right person to help get this problem on the way to being solved.

All crew members receive the best training in the industry via IICRC. (Institute of Inspection Cleaning and Restoration Certification).

Restore vs Replace Philosophy

The drying and cleaning method allows us to save a lot more than replace. The benefits are cost effective, time saving and it helps to give the customer piece of mind.

To hear even more reasons just give SERVPRO of Carroll County a call and we can answer any of your questions.

Summer Storms

9/17/2021 (Permalink)

It's dry, hot conditions outside. Who is thinking about flooding? Not many people.

The fact is that flooding can happen at anytime of the year. After long periods of dry weather, the ground can become hard and not able to absorb water from heavy rain fall.

Try to educate yourself about flood conditions before they happen.

If there is a flood warning in your area, the smart thing to do is to evacuate and move to higher ground. Stay there until you know it's safe to return.

Don't try to walk through moving water. Even just 6" of water can make you fall down and only 12" can float most cars.

Keep yourself informed and safe when there is a chance of flooding. Remember it can happen anytime of the year.

Is the Water Clean?

9/17/2021 (Permalink)

Clean water can be from a broken pipe/water source, or even rainwater.

Clean water becomes gray water after it has been left untreated. Untreated water allows for bacteria and fungi to grow and the water then becomes contaminated. This water can become hazardous.

Black water is typically caused by sewage damage or natural disaster flooding. Black water should ALWAYS be handled by professionals.

How do you minimize the damage from these water types?

For clean water:

If you can, shut off the water source.

Turn off any circuit breakers to affected areas. This protects from any potential electrical shock. Do not enter any rooms with standing water because unknown shock risks could be hiding.

Mop, blot, or wipe down any excess water.

To start drying any damage or soaked upholstery, remove and prop them up to start the drying process.

Move valuables to a safe place

Remove colored items that might bleed or run, causing stains.

Never use a vacuum to remove water. Shock risk is high!

If your ceiling is wet, don't turn on any ceiling fixtures. Don't enter the room is the ceiling is sagging from retained water.

For contaminated water:

Avoid all contact with sewage. Wash yourself thoroughly if you come into contact with contaminated items.

Do not walk through affected areas.

Do not turn on your HVAC system as it could spread contaminated air.

Do not use fans. Air flow could spread contaminants.

If food or personal hygiene products are exposed to contaminated area, discard them.

Water damage can be traumatic, but the cleanup and restoration process doesn't need to be.

Taking a Closer Look

9/17/2021 (Permalink)

First impressions are hard to overcome if they are negative ones. You want the first impression of your business site to be positive. That's hard to do if it's dirty.

Keeping your business clean to make that great first impression is important. You want to keep your clients coming back and we want to help you.

There's so much that SERVPRO can help you with.

I'm sure you think of SERVPRO when a disaster hits but we can do some things you may not have thought about.

SERVPRO offers a variety of cleaning services from Air Ducts /HVAC to biohazard and everything in between.

We can clean carpet, upholstery, drapes, and blinds.

We can bring that old tile back to life and make your floors sparkle again.

We can also get rid of lingering odors and perform a deodorization of the facility.

As always, we are here to help.

Let us help you keep your place shining and making great first impressions for years to come.

Our 24 Hour Water Remediation Services

8/30/2021 (Permalink)

SERVPRO of Carroll County is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

We Answer the Phone Ready to Help

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of Carroll County has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

Your name and contact information
Your insurance information (if applicable)
The street address of the water-damaged home or business
When did the flooding or water damage occur?
What caused the water damage (if known)?
Is there electricity available (on-site)?

About SERVPRO of Carroll County

SERVPRO of Carroll County specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Facts about Fireworks

8/30/2021 (Permalink)

There is a joke about buying Fireworks that comes out in the summer. It goes something like this: "always buy from the guy missing a few fingers, you know he always has the good ones!"

Kind of funny, but not so much if it happens to you!

Every year, people around the US get injuries from fireworks. Some lose a finger, some lose their home to fire and some even worse.

It's not hard to believe that some people call the 4th of July the deadliest of holidays!

If you're going to enjoy setting off fireworks this year at anytime, follow the instructions on the firework as well as these few tips:

Have a bucket of water near by

Light one at a time

Don't try to re-light a "dud" firework. Give it some time and then soak it in water

Wear safety glasses

Don't let children handle fireworks

Always be a safe distance from any buildings or cars

Dispose of spent fireworks by wetting and then tossing in a metal trash can

The last thing to remember is to pack your common sense this summer and anytime you light off fireworks, check your surrounds and look for things that could go wrong.

You don't want to be like the guy in joke!

Is your Business Ready for a Disaster?

8/30/2021 (Permalink)

Did you know that 50% of Businesses don't re-open after suffering a disaster?

That's hard to hear if you own a business. The best thing you can do is to be prepared, and SERVPRO of Carroll County is here to help you with just that!

SERVPRO offers to all it's commercial clients a FREE Emergency Ready Plan. Just call SERVPRO of Carroll County and one of our professionally trained teams will come to your business and help you prepare.

After you have this set up, getting help cleaning up and/or restoring your property is just a few clicks away.

Don't worry if your have a large business. SERVPRO has a large loss division that has the expertise to manage the cost and operations of large commercial losses.

SERVPRO is your best resource in getting it back up and running.

Disaster doesn't happen always during 9-5 hours, that's why SERVPRO is there to help 24/7 to get your business back after a disaster!

The Different Types of Smoke

8/30/2021 (Permalink)

Fire losses and the damage they leave behind can be an incredibly complex job to deal with. This is caused largely by the behavior of smoke. When our SERVPRO professionals respond to a call for a fire job, their initial goal is to determine the extent of damage from fire itself, smoke, heat, and moisture. Not only do we deal with damage to building structures, but we work to clean buildings contents.

Our SERVPRO trained professionals are trained to understand how smoke penetrates various cavities within the structure, causing hidden damage and odor. Our teams knowledge helps them investigate how far smoke damage may have spread. We know it can be stressful when you don't understand the issues facing your home, so take a moment to read up on the different kinds of smoke and soot that could potentially effect your property.

While there are technically only two different types of smoke - wet and dry, there are varying types of soot residue after a fire. Here's a handy glossary of smoke and soot types that might come in handy if you're ever faced with the misfortune of dealing with a property fire:

Wet smoke (plastic & rubber): Low heat, smoldering, pungent odor, sticky, smeary. These smoke webs are more difficult to clean.

Dry smoke (paper & wood): Fast burning, high temperatures, heat rises and thus so does the smoke

Protein fire residue (caused by evaporation of material instead of fire): Virtually invisible discolors paints and varnishes, extremely pungent odor

Fuel oil soot (furnace puff backs): While "puff backs" can create havoc for homeowners, SERVPRO can, in most cases, restore your contents and your Baltimore structure quickly (thanks to their training)

Additionally, we do deal with tear gas, fingerprint powder, and fire extinguisher resides. These special situations require special care and evaluation.

Understanding and having the ability to differentiate between these different types of smoke and soot is part of SERVPRO's specific training which makes us a cut above any other local restoration team. Trusting a company to care about your home like you do can seem daunting and feel impossible, but when it comes to SERVPRO, you can trust you are in good hands at SERVPRO of Carroll County. We make it, "Like it never even happened."

Fire Do's and Don'ts

8/29/2021 (Permalink)

Fire damage itself is enough trouble as is, but most forget that smoke damage and other odors can be just as much of a nuisance. After a fire, it's important to act appropriately in order to avoid secondary damage. These do's and don'ts might come in handy to help you increase chances of a successful restoration.

DO:

Limit movement. Extensive movement can further embed soot particles in your carpet and other upholstered surfaces
Keep you hands clean so you don't transfer any soot around and damage walls and woodwork, etc.
Put dry, colorfast towels and/or old linens on rugs, upholstery and carpet traffic areas
If your electricity has failed, empty any fridges and freezer entirely. Then prop their doors open to prevent odor
If you have chrome appliances or trim, you can wipe soot from those surfaces and apply a thin coating of lubricant to them
If you fire occurs during winter and your heat fails, pour RV antifreeze into sinks, toilet bowls, holding tanks, and tubs to ensure your pipes and other fixtures don't freeze
Change your HVAC filters, but leave the system off until it is checked by a professional
Tape double layers of cheesecloth over your air registers. This keeps soot particles out of your HVAC system

DON'T:

Don't try to wash any walls or painted surfaces without calling SERVPRO of Carroll County to consult about the extent of the damage
Don't shampoo carpet of upholstered furniture
Don't try to clean any electrical appliances that might have been close to the flames, heat, or water, because they might have become contaminated
If your ceiling is wet, do not turn on the fan. The wiring might be wet or damaged and could cause electrical shock. Air movement could also spread around other particles and cause secondary damage
Don't send your garments to the dry cleaner, as improper cleaning might only set in the smoke odor

If your home or business is faced with fire damage, don't try to clean it yourself. Our SERVPRO professionals are given special training and specific equipment to mitigate fire damage without furthering damage.

Broken Pipes don't take Vacations

8/29/2021 (Permalink)

Many people think they don't have to worry about broken pipes in the summer, but that really isn't the case. Before leaving for that vacation you have planned, you might want to turn off your water and drain the pipes just like you would in the winter.

There are many reasons for a broken pipe in the summer. Here are a few:

Invasive tree roots.

Extended wet/dry spells (this can make the ground shift and the extra pressure of this movement can cause problems with buried pipes).

Rust in Metal Pipes.

Wear and old age.

Hard Water.

Clogs.

Substandard repairs.

When a pipe bursts, if you can, turn off the water supply at the main cut off valve when a pipe breaks.

Drain the water by running cold water in the sink and flushing the toilets.

Of course, be sure to call SERVPRO of Carroll County at (410) 857-5332 to help get your property dried out.

SERVPRO of Carroll County is there for you year round!

The Fire Remediation Process

8/29/2021 (Permalink)

When you have a fire, it can be devastating. The most difficult part of having a fire in your home or business is losing your precious belongings. When a fire occurs in your space, it typically comes along with soot, odor, and other water damage.

We at SERVPRO of Carroll County want to help restore as much as we can for you. Our professional team has specialized training in doing just that.

First, we do an inspection and fire damage assessment to begin to form a plan of action, customized especially for your individual space. If necessary, we will properly board up your home and put up a roof tarp.

The water removal will begin immediately as well as the drying.

We have specialized equipment and techniques to remove smoke and soot from ceilings, walls and other surfaces. We will clean, disinfect, and sanitize all of the restorable items.

Finally, SERVPRO of Carroll County can even help you with the construction process after remediation is done. Our Rebuild Division has the tools you need to get your place back in tip top shape!

Protecting your Home from Storms

8/25/2021 (Permalink)

One of the most expensive things you will ever own is your home. Keeping up with maintenance is usually easier said than done and can be difficult to plan on at times. Storms are one of many things that can throw a wrench in your plans.

The first thing I always tell my friends is to make sure that their insurance covers all that they think it does. Did you know that water that enters your home from the bottom up (flooding) isn’t covered by homeowners insurance? You can usually get coverage for it but it doesn't come standard usually. For people living on flood plains, adding flood insurance is common practice. Most people don't know that neither flood insurance nor a homeowner’s policy covers sump pump failure though.

Avoid the stress associated with sewer back-ups, seepage issues or flood waters by purchasing targeted pump failure insurance coverage. I've seen people taken by complete surprise that they don't have the coverage that they thought they did.

So one the best things you can do might not be what you thought to protect your house. Having a conversation with your insurance agent is one of the Best. Know what coverage you have and don't have so your not taken by surprise when a storm comes into your life.

Planning for a Natural Disaster

8/23/2021 (Permalink)

Create safety plans for your business.

Every business should have a business continuity plan that outlines what you will do and who you can call on to help keep your business running in the event of a disaster.

Keep your desk stocked with these items.

* One gallon of water: Keep enough water in your work kit to last you at least 24 hours.

* Non-perishable food: Pack some granola bars in your emergency kit that will last until you can get home to your family.

* Flashlights: Stow a small flashlight at your workplace in case of a power outage.

* Batteries: Purchase extra batteries and keep them in your desk.

* Toilet paper: Ensure the office supply cupboard has the essentials like toilet paper and hand sanitizer.

* First-Aid kit: Keep a large First-Aid kit on hand at the office, and supply each employee with small, personal-sized emergency kits for their supply kit.

* Walking shoes: Keep an old pair of walking shoes at your desk in case you need to walk home from work.

Most business owners don’t have interruption insurance, which offers to reimburse all or part of the income a business might have generated without an interruption. Cost may be a factor in why entrepreneurs pass on such coverage: Policy prices range from $750 to $10,000 or more, depending on business size.

Back up all your electronic data, you don’t know when a disaster will happen.

Develop several ways to alert employees of an emergency.

For instance, maybe use email blasts, text blasts and voice broadcasting, which allows to simultaneously send a voice message to everyone's office phone and cell phone. Also, install alarms throughout the building and test them regularly. For retailers and other businesses that often have customers on site, consider installing intercoms to issue instructions to staff and customers at the same time.

Consider temporary relocation if needed.

Fight feelings of isolation through relaxation techniques. In addition to the change in your routine, Employees may also be feeling cooped up and anxious about not being able to leave their home. Inform employee’s uses of relaxation and meditation techniques such as yoga and deep breathing exercises to calm their nerves during times of heightened insecurity.

Preventable Water Damage

8/23/2021 (Permalink)

Rain on the window of a commercial building

When a business owner thinks of water damage happening to their property, they may think of water damage coming from mother nature. If we can't control the rain, why do we worry about it? The fact is that we are more likely to have water damage from controllable or preventable things!

Pipes and drains seem like they would be checked but most aren't checked regularly. A crack as small as an eight of an inch can dump 250 gallons of water per day.

Sprinklers are great if you have a fire but not so great if it malfunctions. Sprinklers should be checked for updates but also signs of rust or damage.

Appliances should be checked regularly ; water heaters, air conditioners, etc. can cause a lot of water damage if things break on them.

We can't stop all water damage but we can try to do as much preventative care as we can. SERVPRO of Carroll County is here to help when the unexpected happens! We are here for your business 24/7!

Predicting a Disaster

8/23/2021 (Permalink)

Even the Farmer's Almanac can be wrong and miss a storm predication.

Our high tech equipment, can miss a prediction when it comes to the weather as well.

Maybe you're relying on the fact that the experts predicted mild weather, so you're going to pass on getting your roof checked for cracks, or will wait another year before properly insulating your pipes. This could unfortunately end up being a very costly mistake.

The fact is that being prepared for storm damage will benefit you in the long run. Having a well sealed home can save your home from major damage in the future, sometimes the very near future!

If you do get storm damage though it's not recommended to try and do the mitigation yourself.

The experts at SERVPRO of Carroll County have the correct tools and equipment to help save your home when it looks like a total loss. We are the remediation experts and that's a fact, not a prediction!

Cleaning up After a Fire

8/10/2021 (Permalink)

You had a fire in your home, but before it got too out of control, SERVPRO was able to put it out; thank goodness! You're so glad that the disaster was mitigated quickly and efficiently, but all of a sudden, it hits you... your home is a MESS!

You now may have water damage, fire extinguisher damage, odor damage, soot damage, just to name a few.

SERVPRO of Carroll County is here to help figure out exactly how to clean what and with what method.

We provide you with Dry Cleaning Services, Wet Cleaning, Spray and Wipe, Foam Cleaning, Abrasive Cleaning, Immersion Cleaning to name some.

If you have valuable documents, SERVPRO might use alternative methods such as Air Drying, Dehumidification, Freeze Drying, Vacuum Freeze Drying or Vacuum Thermal Drying.

SERVPRO can coordinate with your Electronic Clean up. Believe it or not, some or all of your electronics can be restored!

So to answer the question...Yes, there is more than one way to clean your items after a fire.

Predictions vs. Facts

8/10/2021 (Permalink)

Even the Farmer's Almanac can be wrong and miss a storm predication.

Our high tech equipment can miss a prediction when it comes to the weather as well.

Maybe you're relying on the fact that the so-called "experts" predict a mild winter so you're going to pass on getting your roof checked for cracks, or will wait another year before properly insulating your pipes. These could end up being very costly mistakes!

The fact is that being prepared for storm damage will benefit you in the long run. Having a well sealed home can save your home from a tremendous amount of damage.

If you do get storm damage though, it's not recommended to try and do the mitigation yourself.

The experts at SERVPRO of Carroll County have the correct tools and equipment to help save your home when it looks like a total loss. We are the remediation experts, and that's a fact, not a prediction!

Standing Sewage Water

8/10/2021 (Permalink)

It's definitely not the most pleasant problem to talk about, but sewage backups or leaks are very real and very serious issues you could face in your home or business.

It's very important to know that sewage water should be assumed to be contaminated and hazardous at all times (until one of our professionals determines otherwise). Sewage water is typically referred to as category 3 black water. This classification is due to the dangerous contaminants in it. It's important to note that sewage water has the ability to appear clean. This is an instance of top water. If sewage runoff looks clean, it's usually because the waste and contaminants have sunk to the bottom. This water is still categorized as black water; not for the color, but for the risk it carries with it. In most cases of any standing water in your home, it's crucial to understand that just because you can't particularly see the contaminants or just because the water looks clear, doesn't mean that it is safe to try to mitigate yourself.

Our SERVPRO of Carroll County crews are specifically trained on dealing with hazardous water and how to clean any harmful remnants once the water is drained. Without that training, your knowledge is your most powerful tool to keep you from putting yourself at risk upon spotting standing water in your residential or commercial property.

If you experience sewage backup or sewage related flooding, let us be your first call. We make it, "Like it never even happened."

Just what the Doctor Ordered

8/9/2021 (Permalink)

Our trained technicians know the proper procedure to cure you headaches. SERVPRO of Carroll County is there for your business when you need them, just like your local Pharmacy is there for you 24/7, so is SERVPRO.

We're even there when the Pharmacy needs us in their time of need!

When a local pharmacy had to close down due to a disaster they had in their main room, SERVPRO of Carroll County came to the rescue!

As customers flooded into the room to fulfill their medical needs, they were unfortunately told that they had to wait during regular business hours. Our team got out to them on a Saturday to help them get back in business, because when their clients need them they have to be ready!

SERVPRO is not the, "Take two of these and call us in the morning" type. We are the "Let us treat you and your business anytime, any day, so you can feel better in the morning" type.

That's just what the doctor ordered!

Keeping your Business Cool and Mold-Free

8/4/2021 (Permalink)

Summer is here and with it are those warm temperatures!

What does that mean for your business?

Well, a majority of businesses consider summer to be their busy season. If you're one of those businesses, you know that damage or a loss in your facility can cost you time that your business can't afford to lose.

Avoiding mold damage can be simple, especially when it comes to air conditioning condensation lines.

When the warm weather is here, we know your employees are turning up the AC and making it work overtime with them. This extra work for the air conditioner could lead to leaks in the condensation lines, which can potentially feed hidden mold. Not only is mold inconvenient to your business, it can carry health effects. And for those reasons, the U.S. EPA recommends routinely inspecting your HVAC units. Depending on how large your business is, there might be more than one in your facility.

When you inspect these units/systems, you shouldn't only be looking for mold. It's important to check for moisture or any dripping. No matter how little the amount of water may seem, mold starts on a microscopic level. It doesn't take that much liquid to keep mold alive and thriving!

If you think you find mold in your commercial property, it's important to proceed with caution.

Better yet, call our professional crews in and we will take care of drying out any moisture and removing any mold you find or even if you're just suspicious of mold. Remember that mold carries risks and if you don't know what you're doing, it can be incredibly dangerous.

That's why our specially trained teams are here to help!

Coming Home to Water Damage

6/29/2021 (Permalink)

There is nothing worse than coming home to find water damage on your property. Whether your water damage is from a storm or an overflowing toilet, the damage is real and must be dealt with correctly and swiftly since water can spread quickly.

If you find standing water all over the floor, the natural instinct is to pull out the bath or beach towels to dry up as much water as possible. While this is better than doing nothing if it is not contaminated water. You may need to call the experts at SERVPRO of Carroll County to get professional help. Shop vacuums are resourceful to help remove standing water, but they will fill up quickly and they are not efficient at removing moisture from carpeting and padding. Regardless of the efforts made, the water travels quickly, and may have already found its way into ventilation systems or ducts. Sometimes the signs of water damage may take a few days to show up on the surface, such as warped floorboards, peeling paint, bulging walls, or lifting tiles.

SERVPRO of Carroll County has equipment that can help located the water that you can't see before you see the damage.

Call SERVPRO of Carroll County right away to help with any amount of water loss, large or small.

(410) 857-5332

Back Up and Running!

6/29/2021 (Permalink)

SERVPRO of Carroll County is dedicated to getting your business back up and running as quickly as possible and lays out a detailed plan of how we will get you there.

We will work when you need us to, to keep business interruption at a minimal.

SERVPRO of Carroll County works for your company and works with commercial structures all the time. We know every business is unique and work with you for the best outcomes in the most timely matter. SERVPRO always has your best interest in mind. We will keep your updated daily throughout the process.

You can rest assured knowing our staff is awaiting your call and is happy to help you. (410) 857-5332 SERVPRO of Carroll County is always Ready for Whatever Happens.

Small Office Buildings
Large Office/High-Rise Office Buildings
Apartment Buildings
Restaurants
Hotel/Motels
Small Retail Stores
Large Retail/Big-Box Stores
High-Rise Residential
Manufacturing & Industrial
Government/Military

The Lingering Smell

6/28/2021 (Permalink)

Have you ever noticed how when you burn a bag of popcorn in the microwave the smell seems to linger for way longer than it should?

If a cleanup isn't executed as fast as possible, the residue can cause permanent damage and could even cause the smell to come back!

Our professionals also work to make sure you understand all of your possible options when it comes to deodorization.

Fire from the Dryer!

6/28/2021 (Permalink)

According to FEMA, failing to clean your home dryer causes 34% of home dryer fires.

These dryer fires cause $35 million in property loss and are also capable of causing injury or even death.

Reducing your risk for dryer fire is incredibly simple. Let SERVPRO clean your vents and ducts that may being holding lint buildup.

The National Fire Protection Agency recommends that you clean your dryers lint filter every time you do a load of laundry. This ensures the outdoor vent flap will open with ease. This flap could be restricted by snow or even a bird's nest.

Let our specifically trained technicians make sure all of your vents, filters, and ducts aren't restricted and can let air flow freely.

For more info about the vent and duct cleaning services SERVPRO of Carroll County offers, give us a call at (410) 857-5332.

Being Prepared for Water Damage

6/28/2021 (Permalink)

Heavy rainfall can cause some pretty annoying issues for your property. A flooded basement is commonplace when it comes to problems in your Carroll County home. There are a number of reasons why your basement could be susceptible to flooding, including:

A blocked or failed sewer lateral pipe
Heavy rain causes surface water to pool around your home
Storm sewer backup
Sanitary sewer backup
Foundation drainage failure
Water supply-line break or hot-water tank failure
And many more!

We know we say it often, but it really is so true that if flood water is not handled quickly and properly, it can jeopardize your health and safety. Standing water not handled right away can potentially cause even more severe damage to your home’s structure. The longer you wait, the worse the problem will get.

The bottom line: a flooded basement can jeopardize your health, safety, and your home’s integrity. It’s worth making a call to SERVPRO of Carroll County and let our trained, professional crews handle the situation safely and correctly. We have earned the trust of hundreds of homeowners, business owners, and property professionals.

Why should we be your go-to for flooding situations in your CarrCo home or business?

We are available 24/7 days a week
We’re a Preferred Vendor to many national insurance companies
We bill the insurance directly – one less thing for you to worry about
Our technicians are highly trained in Water Restoration Techniques
We use s500 IICRC Restoration Standards,
advanced inspection and extraction equipment

Basement flooded or questions about flooding?

Feel free to call us ASAP (410) 857-5332

Construction, Remodeling, & Home Improvement

6/2/2021 (Permalink)

SERVPRO Cleaning. Restoration. Construction. We do it ALL.

SERVPRO of Carroll County has the tools and expertise to do any construction project on your residency or business.

More than Mitigation

When you think of SERVPRO®, what do you think of? Restoration, disasters, fires, floods? Did you know that SERVPRO of Carroll County has the professional equipment and highly trained teams that are ready to do construction or remodeling on your home or business? That's right, we're more than just a restoration company, we're also your local experts on rebuilds! There's no job too tough for us, we're always eager to roll up our sleeves and get to work. Your space deserves the best, and that's exactly what we're here to deliver!

Wait, SERVPRO of Carroll County Does More Than Just Restoration Work?

Yes! Our teams have years of experience under their (tool) belts and can do any type of work you need done in your space. Check out this list of services we provide:

Complete Remodels and Carpentry Repairs
Board Up and General Contracting
Flooring Installation and Repair - Carpet, Vinyl Plank, Laminate, Hardwood, Linoleum, Marble, etc.
Door and Window Replacement
Drywall Services - Installation, Repair, Removal, etc.
Electrical Services
Plumbing Services
Fencing Installation and Repair
Insulation Services
Roofing Services - Tarping, Repair, Replacement, etc.
HVAC Services
Masonry Work
Painting - Interior and Exterior
Siding Repair and Replacement
Tile Work - Floors, Showers, Backsplashes, etc.
Any and All Other Carpentry Repairs

Here is a list of some of the types of spaces that SERVPRO of Carroll County will work on:

Residential Properties - Single-Family Homes, Apartments, Condos, Townhomes, High-Rise Residential, etc.
Commercial Buildings - Small Office Buildings, Large Office/High-Rise Office Buildings, etc.
Food Service - Restaurants
Hospitality - Hotel/Motels
Retail - Small Retail Stores, Large Retail/Big-Box Stores, etc.
Industrial - Manufacturing
Government/Military Properties
Educational Institutions
Healthcare Facilities
Recreational Facilities

To sum these lists up, our Rebuild Services Department is ready and willing to work on anything, anywhere. You name it, we’re on it!

Why Should I Choose SERVPRO of Carroll County for my Remodeling Needs?

SERVPRO has been a trusted name in the United States since 1967. Although SERVPRO is a broad name across the country, each of our 2,000 franchises are independently owned, so you know that you’re getting your individual needs fulfilled by a local business! When you choose us, you're not just getting a service, you're getting a personalized experience tailored to your needs.

Because we also specialize in all other forms of remediation, we are ready for any other surprises that may arise while doing a home improvement job. Whether it's mystery water under your floors or sneaky mold in your walls, we've got the skills and the know-how to tackle any challenge head-on. No quick fixes here – we're all about restoring your space to tip-top shape!

Our team also places a strong emphasis on family. Many of our crew members are locals, born and bred right here in Carroll County. When when we say we treat our customers like family, we mean it! Our values drive everything we do, from our top-notch equipment to our expert team members. If you want a remodeling partner that's got the tools, the talent, and the heart, SERVPRO of Carroll County should be your first phone call!

All of This is Sounding Too Good to be True

Of course any company that you talk to is going to say they are the best local remodeling business and you should go with their services. Here at SERVPRO of Carroll County, we don’t just talk the talk, we walk the walk. If you still don’t trust us, just look at what our customers have to say on Google! And if that isn’t good enough for you, check out our Facebook page too!

Our Rebuild Services Department exists to fulfill your construction needs. Keeping our customers happy and satisfied is our main goal, and so far, we believe we’ve done a pretty darn good job of doing just that! We work as a team under one roof and are here for you!

So, How Can I Set Up an Appointment?

Give us a call! We’re always open and always ready for you. You can reach us 24/7 any day of the week at (410) 857-5332. We're here to provide excellent service and quality results, so why wait? Let's turn your vision into reality together!

Where Can I Find More Information?

To stay on top of all the latest SERVPRO of Carroll County news/updates, join in on fun conversations, and participate in contests with prizes, you should like, follow, or subscribe to each of our incredible social media pages!

Visit our home page for more information about all our other services!

Back to Normal

5/27/2021 (Permalink)

SERVPRO of Carroll County is dedicated to getting your business back up and running as quickly as possible and lays out a detailed plan of how we will get you there.

We will work when you need us to, to keep business interruption at a minimal.

You can rest assured knowing our staff is awaiting your call and is happy to help you. (410) 857-5332 SERVPRO of Carroll County is always Ready for Whatever Happens.

Small Office Buildings
Large Office/High-Rise Office Buildings
Apartment Buildings
Restaurants
Hotel/Motels
Small Retail Stores
Large Retail/Big-Box Stores
High-Rise Residential
Manufacturing & Industrial
Government/Military

Showers and Flowers

5/27/2021 (Permalink)

April showers bring May flowers, right? Well when you live in Maryland, July showers can bring August flowers, or February showers can bring March flowers, or just about any combination of months can bring showers and flowers! We live in a wacky state with a lot of wacky whether, and with unpredictability comes possible damage to your homes or businesses! Water damage is not fun to deal with and can really put a “damper” on things (yes, the pun was intended).

We’ve had a couple flash floods recently in our county and that means we need to be ready for any degree of water damage. Make sure your gutters are in order, fix up any cracks in your concrete, and do your best to waterproof your home using caulk or other certified waterproof material! Remember that SERVPRO of Carroll County is here for you. From wood corrosion to appliance damage to a waterlogged carpet, we’re ready for any issue you may face during this rainy weather!

Commercial Water Damage

1/15/2021 (Permalink)

Flooding and water damage events that affect Carroll County commercial properties are often complex with many issues that require a knowledgeable and flexible response. Whether we’re dealing with a relatively small water cleanup scenario or a large-scale event, we work quickly to assess each unique situation and isolate the damaged area. In most instances, normal operations can continue in a temporary space while we restore your facility. Our Technicians are trained to be mindful of legal and environmental concerns and strive to fully restore the damaged area while working within your budgetary constraints. We understand that every hour spent cleaning up is an hour of lost revenue and productivity. When an emergency situation arises in your business, please call SERVPRO of Carroll County 410-857-5332

Winter Storm Safety Tips

1/15/2021 (Permalink)

WINTER STORM SAFETY

Stay indoors and wear warm clothes. Layers of loose-fitting, lightweight, warm clothing will keep you warmer than a bulky sweater. If you feel too warm, remove layers to avoid sweating; if you feel chilled, add layers.
Listen to a local station on battery-powered radio or television or to NOAA Weather Radio for updated emergency information.
Bring your companion animals inside before the storm begins.
Move other animals to sheltered areas with a supply of non-frozen water. Most animal deaths in winter storms are caused by dehydration.
Eat regularly. Food provides the body with energy for producing its own heat.
Keep the body replenished with fluids to prevent dehydration. Drink liquids such as warm broth or juice. Avoid caffeine and alcohol. Caffeine, a stimulant, accelerates the symptoms of hypothermia. Alcohol, such as brandy, is a depressant and hastens the effects of cold on the body. Alcohol also slows circulation and can make you less aware of the effects of cold. Both caffeine and alcohol can cause dehydration.
Conserve fuel. Winter storms can last for several days, placing great demand on electric, gas, and other fuel distribution systems (fuel oil, propane, etc.). Lower the thermostat to 65° F (18° C) during the day and to 55° F (13° C) at night. Close off unused rooms, and stuff towels or rags in cracks under the doors. Cover the windows at night.
Check on relatives, neighbors, and friends, particularly if they are elderly or if they live alone.

Generator Safety

9/30/2020 (Permalink)

The primary hazards to avoid when using a generator are carbon monoxide (CO) poisoning from the toxic engine exhaust, electric shock or electrocution, and fire. Follow the directions supplied with the generator. To avoid electrocution, keep the generator dry and do not use in rain or wet conditions. Operate it on a dry surface under an open canopy-like structure, like under a tarp held up on poles. Do not touch the generator with wet hands. Be sure to turn the generator off and let it cool down before refueling. Gasoline spilled on hot engine parts could ignite. Store fuel for the generator in an approved safety can. Use the type of fuel recommended in the instructions or on the label on the generator. Local laws may restrict the amount of fuel you may store, or the storage location. Ask your local fire department. Store the fuel outside of living areas in a locked shed or other protected area. To guard against accidental fire, do not store it near a fuel-burning appliance, such as a natural gas water heater in a garage. Plug appliances directly into the generator, or use a heavy duty, outdoor-rated extension cord that is rated (in watts or amps) at least equal to the sum of the connected appliance loads. Check that the entire cord is free of cuts or tears and that the plug has all three prongs, especially a grounding pin. Never try to power the house wiring by plugging the generator into a wall outlet. Known as “backfeeding,” this practice puts utility workers, your neighbors and your household at risk of electrocution. Remember, even a properly connected portable generator can become overloaded, resulting in overheating or generator failure. Be sure to read the instructions. If necessary, stagger the operating times for various equipment to prevent overloads.

What is an Ice Dam?

9/30/2020 (Permalink)

Correct ventilation in an attic is key to avoiding ice dams in your home. Without proper ventilation in the attic, heat will rise through the roof peak, making the center of the roof warmer than the edges. After a snowstorm, this uneven spread in temperature causes the snow to melt at different rates. Ice then builds near the edges and blocks snow-melt from draining through the gutter system. This process is called ice damming. As the snow melts, water can dislodge the shingles and roof flashing and even pry apart gutter seams. Because water expands when it freezes, the cycle of freezing and thawing can magnify this damage. If ice dams form on your gutters, water can eventually permeate the roof and cause wood-rot, mold, and drywall damage in your attic. For restoration services please call SERVPRO of Carroll County 410-857-5332

Candle Safety 101

9/25/2020 (Permalink)

Never leave a burning candle unattended or lit while sleeping. If you are going to leave the room or go to bed, be sure to extinguish all candles first.

Never touch or move a burning candle. Never move a candle container when the wax is liquified.

Don’t burn a candle all the way down. For safety measures, stop burning a candle when there is ¼ inch of wax left in the vessel.

If burning multiple candles, place each candle at least three inches apart from one another. This is to ensure they don’t melt one another, or create their own drafts.

Extinguish a candle if the flame becomes too high or flickers repeatedly. Before re-lighting, let the candle cool, trim the wick, and check for unwanted drafts.

Use extra caution when burning candles during a power outage. Battery-powered lights like flashlights are much safer sources of light during a power failure.

Never burn a candle on or near anything that can catch fire. Keep burning candles away from furniture, drapes, bedding, carpets, books, paper, flammable decorations, etc.

Keep candles out of the reach of children and pets. Do not place lit candles where they can be knocked over by children, pets or anyone else.

How SERVORO of Carroll County can help your business

9/21/2020 (Permalink)

There is never a convenient time to find your business at the mercy of fire or water damage. The destruction can be very challenging to say the least, and in severe cases may be very expensive and time consuming. Every hour spent cleaning or remediating can result in lost revenue and productivity, compounding your loss. Knowing where to start the recovery process can be overwhelming and confusing. In extreme situations, you need help. The SERVPRO of Carroll County team has more than 43 years of experience aiding local business owners when the stakes are high.

Disasters can grow in scope very quickly. Water loss can lead to contamination and damaged electronics. There’s no telling how long it may take to get back on your feet. Fortunately, we are a 24-7 emergency service with professionals on-call to remediate any damage, regardless of the scale or cause. We have a very wide range of knowledge and services to offer for all types of commercial properties:

Since our company was founded, we have made it a constant priority to mitigate the effects of the unexpected by providing amazing service. As members of the Carroll County community, we are heavily invested in the welfare of our fellow business owners, friends and neighbors. Restoring your livelihood to its preloss condition is what we do. If you find yourself in need of help, please call SERVPRO of Carroll County 410-857-5332.

Flood Zone

9/21/2020 (Permalink)

Floods rank as one of the most common and widespread natural disasters in the United States. Whether you live near the coastline, along city streets or near a river or lake, there is always a potential for suffering flood damage. On average, floods cost $6 billion in annual losses in the U.S. Flooding can also result from plumbing failures, frozen pipes and damaged structures. Flood damage can affect your business operation in a variety of ways and can range in size from being isolated to a single room to entire floors being fully submerged.

Knowing how to prepare and deal with potential flooding in advance can affect how much of your property can be restored and how much has to be replaced. Below are prevention, mitigation and restoration tips to follow until help arrives:

Flood Prevention Tips:

Determine if your property is in a floodplain.
In any emergency, always listen to the instructions given by local emergency management officials.
Carefully assess how your company functions, both internally and externally, to determine which staff, materials, procedures and equipment are absolutely necessary to keep the business operating.
Plan what you will do if your building, plant or store is not accessible. This type of planning is often referred to as a continuity of operations plan, or COOP, and includes all facets of your business.
Plan for payroll continuity.
Review your emergency plans annually. Just as your business changes over time, so do your preparedness needs. When you hire new employees or when there are changes in how your company functions, you should update your plans and inform your people.

Drying Hard Wood Floors

9/21/2020 (Permalink)

Water losses often migrate to the flooring of your home, making it necessary for our restorers to dry up many types of materials. Cleaning up water from the floors of your Carroll County home can be more complicated and complex than it initially appears. While many homeowners understand what is necessary to remove surface water and pooling after a loss incident, often underlying concerns like absorption and migrating water beyond the surface goes unchecked and unmanaged.

Water damage in Carroll County homes can vary significantly based on the source of the emergency. Plumbing breaks and appliance failures can often leave your home contending with higher volumes of water, sometimes even hundreds or thousands of gallons. Within minutes, some sensitive materials used in flooring and wall systems can begin absorbing the standing water. Removing surface and trapped water from these materials involves several advanced tools and technologies available to our responding SERVPRO technicians.

Water Heater Maintenance

9/2/2020 (Permalink)

Water heaters work very hard for you, providing hot showers, clean clothes, and sparkling pots and pans. So show your water heater some love by following a routine maintenance schedule that will keep it running for its 15-year expected lifetime, and perhaps beyond.

Always maintain 2 feet of clearance around the appliance unless the manual specifically states otherwise. Adjust the thermostat to 120 degrees. You’ll save up to 5% in energy costs for every 10 degrees you lower the temperature, plus you’ll reduce the risk of scalding.

Drain about a quarter of the tank a couple of times per year to remove sediment and debris. Turn off the cold water supply, hook up a garden hose to the drain valve, then run into a bucket until the water is clear. If the water remains cloudy, briefly open the water supply valve to stir up remaining sediment, and drain the tank again. This also makes the unit operate more quietly.

Extinguishing a kitchen fire

9/2/2020 (Permalink)

If a fire starts in the kitchen, you need to act quickly to keep the fire from getting out of control. But how you proceed depends on what kind of fire you have and where it is. Follow these instructions for putting out kitchen fires:

If you have a fire in the oven or the microwave, close the door or keep it closed, and turn off the oven. Don’t open the door! The lack of oxygen will suffocate the flames. If your oven continues to smoke like a fire is still going on in there, call 911. If you have a fire in a frying pan, use an oven mitt to clap on the lid, then move the pan off the burner, and turn off the stove. The lack of oxygen will stop the flames in a pot.

If you can’t safely put the lid on a flaming pan or you don’t have a lid for the pan, use your fire extinguisher. Aim at the base of the fire — not the flames. Never use water to put out grease fires! Water repels grease and can spread the fire by splattering the grease. Instead, try one of these methods:

If the fire is small, cover the pan with a lid and turn off the burner. Throw lots of baking soda or salt on it. Never use flour, which can explode or make the fire worse. Smother the fire with a wet towel or other large wet cloth.

Use a fire extinguisher, don’t swat at a fire with a towel, apron, or other clothing. You’re likely to fan the flames and spread the fire. If the fire is spreading and you can’t control it, get everyone out of the house and call 911! Make sure everybody in your family knows how to get out of the house safely in case of a fire. Practice your fire escape plan.

Sick Building Syndrome

9/2/2020 (Permalink)

Sick building syndrome is a common worldwide health concern, where people in a building suffer from symptoms of illness or become infected with chronic disease from the building in which they work or reside. The outbreaks may or may not be a direct result of inadequate cleaning or improper cleaning methods. Some symptoms tend to increase in severity with the time people spend in the building; often getting better over time or even disappearing all together when people are away from the building. Exposure to toxic black mold could cause health effects. Sick building causes are frequently pinned down to flaws in the heating, ventilation, and air conditioning systems. Other causes have been attributed to contaminants produced by out gassing of some types of building materials, volatile organic compounds, molds, improper exhaust ventilation of ozone, light industrial chemicals used within, or lack of adequate fresh-air intake/air filtration.

Protein Fire

9/2/2020 (Permalink)

You have dinner cooking and the phone rang, then you had visitors knocking on your door and lost track of time. An hour or two later you realize the food you have been cooking is now a charred clump of chicken or roast with a pot of burnt chili – with a distinct, overwhelming rancid smell. What you have actually created is what the Restoration Industry refers to as a Protein Fire. Smoke damage resulting from the burn of a protein enriched fiber.

At first look, protein fires do not appear to cause any damage to your home and contents. But actually, the aftermath of a protein fire is an invisible and often sticky, foul smelling residue that covers the many surfaces throughout your home.

Restoration after this kind of fire requires special products and experience.

When you experience this kind of damage, DO:

Limit movement in the home to prevent residue from being embedded into your upholstery and carpeting.
Keep your hands clean. Residue on hands can soil upholstery, woodwork and walls.
Place old linens on rugs, upholstery and areas where there is traffic.
Contact your insurance company to file a claim.

DO NOT:

Attempt to clean anything. Household cleaners applied to the surfaces will not clean away the residue.
Use any canned or packaged food or beverages that may have been stored close to fire, as they may be contaminated.
Clothing from a protein fire require specialized cleaning.
Wait to call our office for professional help! 410 857 5332

Space Heater Safety

9/2/2020 (Permalink)

Heating equipment is the second leading cause of home fires in the United States. More than 65,000 home fires are caused by heating equipment every year. These fire result in hundreds of deaths, thousands of injuries and millions of dollars in property damage.

Portable electric space heaters can be a convenient source of supplemental heat for your home in cold weather. Unfortunately, they can pose significant fire and electric shock hazards if not used properly. Fire and electrical hazards can be caused by space heaters without enough safety features, space heaters placed near combustibles, or space heaters that are improperly plugged in.

Safety should always be a top consideration when using space heaters. Here are some tips for keeping your home safe and warm when it’s cold outside:

Make sure the space heater has the label showing that it is listed by a recognized testing laboratory. Inspect heaters for cracked or broken plugs or loose connections before each use. If frayed, worn or damaged, do not use the heater.
Never leave a space heater unattended. Turn it off when you're leaving a room or going to sleep, and don't let pets or children play too close to a space heater.
Space heaters are only meant to provide supplemental heat and should never be used to warm bedding, cook food, dry clothing or thaw pipes.
Install smoke alarms on every floor of your home and outside all sleeping areas and test them once a month.
Proper placement of space heaters is critical. Heaters must be kept at least three feet away from anything that can burn, including papers, clothing and rugs.
Locate space heaters out of high traffic areas and doorways where they may pose a tripping hazard.
Plug space heaters directly into a wall outlet. Do not use an extension cord or power strip, which could overheat and result in a fire. Do not plug any other electrical devices into the same outlet as the heater.
Place space heaters on level, flat surfaces. Never place heaters on cabinets, tables, furniture, or carpet, which can overheat and start a fire.
Always unplug and safely store the heater when it is not in use.

Removing Odors

9/1/2020 (Permalink)

We use Ozone generators after many fire damages to neutralize odors in homes, businesses and in our warehouse on personal property. It is an extremely effective process and works on most odors and materials, even on nicotine. Our SERVPRO technicians are trained to determine which deodorization method is best for each project. One of the many benefits to Ozone is that because it causes a chemical reaction, the odor will not return as long as everything has been thoroughly cleaned.

Ozone is one of the chemicals that SERVPRO of Carroll County uses to neutralize odors. It is made of three oxygen atoms, which is not a very stable configuration. This makes it reactive, because it wants to convert into oxygen molecules, which are made out of two Oxygen atoms and are much more stable. Ozone works to neutralize odor molecules by reacting with them to create oxygen atoms and other less foul-smelling molecules.

One of the drawbacks is that care must be taken not to expose elastic and certain rubbers to ozone because it can react with them and break them down, so no vehicles. The Ozone generator creates Ozone by removing Oxygen from the environment, which makes it impossible to breathe while it is running. We only use Ozone when structures are unoccupied to avoid problems with this. Once the generator is turned off, the environment will refill with Oxygen as the Ozone reacts with odor molecules making the space safe to inhabit again. Our technicians weigh the pros and cons of each deodorization method to determine which method or combination of methods is most appropriate for each project.

What is mold?

9/1/2020 (Permalink)

Mold is a natural part of the environment and can be found almost anywhere that moisture and oxygen are present. They belong to the kingdom Fungi and live in moist places such as soil, plants and dead or decaying matter. Outdoors, molds play a part in nature by breaking down dead organic matter such as fallen leaves, dead trees and other debris; however, indoors mold growth should be avoided.

The spores are like seeds, but invisible to the naked eye, that float through the air and deposit on surfaces. When the temperature, moisture, and available nutrient conditions are correct, the spores can form into new mold colonies where they are deposited. There are many types of mold, but all require moisture and a food source for growth. If you see mold growing in your home please call SERVPRO of Carroll County for an estimate.

After storm safety check list

8/28/2020 (Permalink)

Make contact with family and friends in the affected area and let those that you know outside of the affected area that you are safe.
Return home only when authorities indicate it is safe. Attempting to re-enter the area can be dangerous and it is important to wait until the area has been cleared as safe by officials.
Avoid areas with debris and downed power lines.
Avoid flood waters, whether on foot or in vehicle. Just 6 inches of moving water can knock a person down, and one foot of fast-moving water can sweep your vehicle away.
Take note of any damage to your belongings or to your property
Photograph any damage to your belongings/property for insurance purposes
Tarp or board up damaged roofs and windows to prevent further damage. Your insurance may not cover additional damage that occurs after the storm has passed.

MOLD

8/26/2020 (Permalink)

There are many types of mold and all molds have the potential to cause health effects. One of the myths regarding mold is that people believe ALL mold is bad. Mold is used in the making of penicillin. Penicillin is an antibiotic that is commonly used for treating certain infections caused by bacteria such as pneumonia, ear, skin and throat infections. So you see, not all mold is bad.

It is literally impossible to eliminate all mold and mold spores in an indoor environment; however, mold growth can be controlled simply by controlling the moisture indoors.

Some forms of mold can certainly cause health effects, but not all kinds of molds cause health effects in all people. Molds produce allergens, but not all people will have the sensitivity to react to the molds. However, those allergens can trigger health effects in people who are allergic to mold.

For mold to grow it takes moisture and oxygen. Mold can grow on any organic substance such as wood, paper, carpet, and foods. If mold spores land on a damp spot indoors, they may begin growing and digesting whatever they are growing on in order to survive. Over time molds can gradually destroy the things they grow on if the mold is not remediated.

Today most builders are making buildings that are tightly sealed, and can lack adequate ventilation which can potentially lead to moisture buildup. Since mold requires water to grow, it is important to prevent moisture problems in buildings. Building materials, such as drywall, may not allow moisture to escape easily. Moisture problems can be a result of roof leaks, landscaping and lack of timely maintenance of moisture problems.

Lightning

8/26/2020 (Permalink)

What You Need to Know, NO PLACE outside is safe when thunderstorms are in the area. If you hear thunder, lightning is close enough to strike you. When you hear thunder, immediately move to safe shelter: a substantial building with electricity or plumbing or an enclosed, metal-topped vehicle with windows up. Stay in safe shelter at least 30 minutes after you hear the last sound of thunder.

Stay off corded phones, computers and other electrical equipment that put you in direct contact with electricity. Avoid plumbing, including sinks, baths and faucets. Stay away from windows and doors, and stay off porches. Do not lie on concrete floors, and do not lean against concrete walls.

SERVPRO of Carroll County is here to help if you experience damage to your home or business from lightening. Lightening is very powerful and can cause odor, damaged structure, or even a fire. We are here to help you clean it up. 410-857-5332

Duct Cleaning

8/25/2020 (Permalink)

HVAC systems are often the cause of bad indoor air quality, so inspecting the ductwork should be a high priority. In most cases, the HVAC system has been operating for years without any attention. Dirty ducts will circulate odors, contaminants such as mold and irritating dust throughout the system in your building or home.

Keeping the HVAC system and ductwork clean could potentially extend the life span of the equipment by letting it operate at peak condition, which will save you money.

In some circumstances, such as after fire, smoke or possible mold growth, duct cleaning becomes a very important part of the cleanup process. In these cases, your SERVPRO Franchise Professional can often restore the ductwork to pre-damage condition.

A powerful push-pull air delivery and collection system transfers the debris from the ducting to a 16-gallon container.

Air is filtered through a HEPA filtration system, removing 99.97 percent of particles in the air-stream. HEPA filters capture debris and keep the environment clean.

Call 410-857-5332 to schedule and estimate.

Chimney Safety

8/13/2020 (Permalink)

Keeping your chimney clean can eliminate the possibility of chimney fires. If your chimney is not maintained properly, it could lead to fires as the creosote builds up when the firewood is not burned completely.

A smoky fire without the proper amount oxygen emits particles of unburned tar vapors that can re-solidify inside the flue and stick to it, possibly leading to a chimney fire. You can reduce creosote buildup in your fireplace by providing enough combustion air, which will encourage a hot, clean-burning fire.

To check for creosote, shine a light near the top of the firebox, in the smoke chamber and around the damper. And check the flue also, especially on and around exterior chimneys, where creosote builds faster than on interior chimneys because of lower outside temperatures.

Don't drown, turn around!

8/13/2020 (Permalink)

Most of the flood related deaths occur in cars, because the driver didn’t realize the depth of the floodwater. However, even a little bit of standing water on a road can cause a big-time problem. Here's what can happen at specific water depths:

• 6 inches: Water up to 6 inches deep can cause your tires to lose traction with the road. When this happens, your vehicle can skid. While you probably won't drown in this situation, losing control of the vehicle may cause you to crash.
• 12 inches: A foot of water can cause small and midsize vehicles to float. If the water is moving fast, your car can be carried away by the current—with you still inside.
• 24 inches: Even large pickups and SUVs can be swept away by 2 feet of water on a flooded street. Worse yet, as the vehicle is carried along, it may tip over, trapping you inside with the floodwater still rising.

Your emergency check list

8/13/2020 (Permalink)

Water (one gallon per person per day)
Food (non-perishable 3-day supply)
Dust masks or bandanas
Battery operated radio, preferably a NOAA Weather Radio
Flashlight and extra batteries
Fire extinguisher
Whistle to signal for help
Clothing
Manual can opener
Plastic sheeting, garbage bags and duct tape
Wrench or pliers to turn off utilities
Hygiene items
Important documents; copies of insurance policies, identification and bank account information
Cash
first aid kit
Matches in a waterproof container

SERVPRO of Carroll County is locally owned and operated, so we’re a part of this community too. We are also part of a national network of over 1,700 Franchises, which enables us to respond quicker with more resources. For major storms and disasters, we can call upon special Disaster Recovery Teams strategically located throughout the country.

Commercial Water Loss

8/12/2020 (Permalink)

Water loss is something that almost everyone has to deal with at one point or another. It can creep up on you in a matter of minutes potentially causing huge amounts of damage to building or structure. SERVPRO of Carroll County prides itself on continuing to set the industry standard on the protocols and procedures used to deal with commercial water loss. From the state-of-the-art drying software and equipment, to the continuous training our SERVPRO staff receives to make sure that the job is not just done correctly, but done on time and done in a professional manor. The next time you or anyone you know suffers a devastating loss call SERVPRO of Carroll County and we will come out and get the job done right.

Commercial Property Water Damage

8/6/2020 (Permalink)

Commercial property water damages can strike at any time, and can be very stressful. SERVPROcertified technicians understand how important it is to get your commercial property up and running as fast as possible.

Our trained technicians work quickly to assess the situation, communicate a cleanup and drying plan, contain the damaged areas, and begin work straight away. We have the required resources to handle any job, large or small. Time is critical to minimize damage, and to resume operations as soon as possible. SERVPRO has access to large loss teams specifically trained and ready to go in event of a large loss.

If your commercial property experiences awater damageevent call SERVPRO of Carroll County so we can put our many years of experience and our vast resources to work for you. 24 hours a day, 7 days a week, 365 days a year, we are always available to make your property “Like it never even happened.”

Highly Trained Restoration Specialists

Our SERVPRO technicians are highly trained in property restoration. From initial and ongoing training at SERVPRO's Corporate Training Facility to regular IICRC industry certifications, our technicians are equipped with the knowledge to restore your property. Our SERVPRO training program includes the following:

IICRC Training
Employee Certification Training
Initial Franchise Training

We are Cleaning Experts

3/17/2020 (Permalink)

SERVPRO of Carroll County is Here to Help during this time of need

During this unprecedented time caused by the global pandemic of coronavirus, this is a reminder to our customers that we are specialists in cleaning services, and we adhere to the highest cleaning and sanitation standards.

Specialized Training

We are prepared to clean and disinfect your home or business, according to protocols set forth by the Centers for Disease Control and Prevention. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform on a daily basis.

The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include:

Kitchen/Food Areas

Bathrooms

Schools/Classrooms

Offices

Retail Spaces

Water Fountains

Shelving/Racks

Sales Counters

Carpets and Rugs

Stair Handrails

Elevator Cars

Playground Equipment

Fitness Equipment

Specialized Products

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities.

Call Today for a Proactive Cleaning

If your home or business needs deep cleaning services, call the experts today – SERVPRO of Carroll County, 410-857-5332

Fire Facts

3/2/2020 (Permalink)

In 2019, the most recent year statistics are available, 1,319,700 fires were reported in the United States. These blazes caused 3,430 deaths and 14,670 civilian injuries while costing more than $23.9 billion in damage! Though some fires are unavoidable acts of nature or unpredictable accidents, many fires in the home and workplace are avoidable. The following tips, courtesy of the National Fire Protection Association, can help reduce the likelihood of a fire in your business or home.

1 Watch your cooking - Stay in the kitchen if you are frying, grilling or broiling food. Never allow young children around the stove or oven, especially if they are not closely attended.

2 Give space heaters space - Keep space heaters at least three feet from anything that can burn.

3 Smoke outside - If you must smoke inside, have a sturdy, deep ashtray. Never smoke in bed.

4 Keep matches and lighters out of reach - Keep matches and lighters in high cabinets, preferably under a child lock.

5 Inspect electrical cords - Replace cords that are cracked, damaged, have broken plugs or have loose connections.

6 Be careful when using candles - Keep candles at least one foot from anything that can burn. Blow them out before you leave the room or go to sleep.

7 Have a fire escape plan - Make a fire escape plan and practice it at least twice a year.

8 Install smoke alarms - Install alarms on every level of your office or home and inside bedrooms. Interconnect them so they all sound at once.

9 Test smoke alarms - Test alarms once per month. Replace batteries once per year or as needed.

10 Install sprinklers - Sprinklers can help maintain and sometimes even extinguish fires, giving your local fire department a better chance of saving your property.

What type of smoke alarm should I buy?

3/2/2020 (Permalink)

There are many brands of smoke alarms on the market, but they fall under two basic types: ionization and photoelectric. Ionization and photoelectric smoke alarms detect different types of fires. Since no one can predict what type of fire might start in their home, the USFA recommends that every home and place where people sleep have:

Both ionization AND photoelectric smoke alarms. OR Dual sensor smoke alarms, which contain both ionization and photoelectric smoke sensors.

Choose interconnected smoke alarms, so when one sounds, they all sound.

There are also alarms for people with hearing loss. These alarms may have strobe lights that flash and/or vibrate to alert those who are unable to hear standard smoke alarms when they sound.

Emergency Ready Profile

2/20/2020 (Permalink)

Most people don’t plan for a disaster, but you can always be ready for it. Did you know 50% of businesses never recover following a disaster? Preparation is very important to making it through any size disaster whether it is a small water leak, a large fire or an area flood. Having a plan in place may help minimize the amount of time your business is down and get you back in the building following a disaster.

Advantages of the SERVPRO emergency Ready Profile

A no cost assessment of your facility

A concise profile document containing only the critical information needed in the event of an emergency

A guide to help you get back into your building following a disaster

Establishes your local SERVPRO Franchise Professional as your disaster mitigation and restoration provider

Identification of the line of command for authorizing work to begin

Provides facility details such as shut-off valve locations, priority areas, and priority contact information

This App is of no cost to you. It is a complimentary service that SERVPRO of Carroll County will provide to you. We hope that you use us in the event of a disaster, but in the end that choice will always be yours!

Identifying Water Damage

2/17/2020 (Permalink)

Mold can grow in as little as 24 to 48 hours. Stop mold growth, by identifying water damage fast. Here are some simple tips to help you identify water damage:

Identifying water in walls and ceilings may be obvious sometimes. However, it can be very easy to overlook the most common symptoms. The early warning signs of water damage are peeling or bubbling paint or wallpaper. As more water comes into the property, walls and floors become bloated or swollen and may even warp. In severe cases, walls and ceilings may feel soggy to the touch.

Floors and carpets often hide water when the water is located in a corner. Many property owners often overlook the corner when looking for water damage. Floors can obviously be seen as wet, but carpet can hide water more easily. If the carpet feels spongy or soggy, you need to identify the source of that water.

Identifying water quickly is the best way to reduce damage. SERVPRO of Carroll County typically gets a call for mold damage after water was undetected by a slow leak. Protect your property. Identify Water Damage Fast!

What is Soot?

2/17/2020 (Permalink)

fire damage

SERVPRO of Carroll County has the specialized fire restoration training needed to restore your home to pre-fire condition. Every fire is different, and smoke and soot creates a unique type of damage.

Smoke and soot damage is created after a fire has been extinguished in a home or a business, soot residue settles into the property. Soot is a very fine, black powder substance (0.25 µm in size) which binds to walls and fabric.

Like soot, smoke damage can be problematic, and it can cause serious health damage. It will cause discoloration of walls and it will sink into all property contents, causing smoke odor to linger for long periods of time.

This is why it is extremely important to hire a professional fire mitigation company to restore the damage.

The type of smoke or soot damage will define how we clean and treat the affected areas, but our process has several steps. We are trained extensively on all types of soot or smoke damage and if you contact as quickly enough, we will be able to restore most items. We also use Personal Protective Equipment as per Health and Safety regulations.

Fires can happen at any time, day or night. The most important thing is quick response time that’s why SERVPRO of Carroll County is available 24 hours a day/7 days a week.

How to prevent a Dryer Fire

2/17/2020 (Permalink)

9 TIPS TO PREVENT DRYER FIRES

Clean out the lint. “It starts with cleaning out the lint filter every time you use the dryer.” says John Hall, Ph.D., division director of fire Analysis & Research for the National Fire Protection Association. He also advises clearing out the vent pipe to reduce the chance of fire and to maintain the efficiency of the dryer.

Install with care. Be sure to follow the manufacturer’s instructions when installing the vent pipe. Use a short, straight pipe that’s an adequate distance from the wall. By reducing the bends in the dryer vent pipe, it creates fewer opportunities for lint to gather. If you have to vent your dryer over a long distance, consider investing in a dryer vent fan. These automatic electric devices speed up airflow through the duct every time you turn on your dryer to keep things moving along. A dryer vent fan should be installed by a licensed electrician.

Clear out combustibles. Move any flammables like cleaning supplies far away from your dryer. Also regularly sweep out dust in the areas around and underneath your dryer.

Opt for a solid metal dryer duct. Research shows that flexible foil or plastic ducts can sag and lead to lint buildup at low points. Metal ducts of any variety don’t sag, and they’re more likely to contain any fires that would start.

Read tags. If the care label reads tumble dry low, don’t turn the dryer up to high. Also use caution with certain items like bath mats, padded bras and bibs—they may contain rubber that shouldn’t be exposed to hot temperatures.

Exercise extra caution with flammable liquids. Wash clothing stained with volatile chemicals more than once—and definitely opt to line dry over machine dry.

Use your clothes to diagnose problems. Clothes that no longer feel dry or that are extra hot to the touch after a normal dry cycle are a telltale sign that something’s wrong. Before doing the next load, check for a plugged vent and clean out any lint.

Don’t dry and dash. Turn off your dryer if you need to step out during the laundry cycle.

9.Give the outdoor vent a peek. Make sure that the outdoor vent flap isn’t covered by snow or debris.

Water Damage Class and Category

2/17/2020 (Permalink)

There are 3 Basic Categories of Water

Category 1 originates from a sanitary source and poses no substantial risk from dermal, ingestion, or inhalation exposure. However, it may not always remain clean after it comes into contact with other surfaces or materials.

Category 2 contains significant contamination and has the potential to cause discomfort or sickness if contacted or consumed by humans. It may contain potentially unsafe levels of microorganisms or nutrients for microorganisms, as well as other organic or inorganic matter (chemical or biological).

Category 3 is grossly contaminated and may contain pathogenic, toxigenic or other harmful agents. Such water sources may carry silt, organic matter, pesticides, heavy metals, regulated materials, or toxic organic substances.

The 4 Primary Classifications of Water Damage

Class 1 is the least amount of water, absorption and evaporation. It affects only part of a room or area, or larger areas containing materials that have absorbed minimal moisture. Little or no wet carpet and/or cushion is present.

Class 2 involves a large amount of water, absorption and evaporation. It affects at least an entire room of carpet and cushion (pad). Water has wicked up walls less than 24 inches. There is moisture remaining in structural materials and substructure soil.

Class 3 involves the greatest amount of water, absorption and evaporation. Water may have come from overhead. Ceilings, walls, insulation, carpet, cushion and subfloor in virtually all of the entire area are saturated.

Class 4 relates to specialty drying situations. Wet materials with very low permeance/porosity (eg. hardwood, plaster, brick, concrete, light-weight concrete and stone). Typically, there are deep pockets of saturation, which require very low specific humidity. These types of losses may require longer drying times and special methods.

Water Alarms

2/17/2020 (Permalink)

Water alarms can be very helpful and can save you money! Water alarms are made to detect water leaks, overflowing or broken sump pumps, or an overflowing toiler. That could come in really handy, especially if you’ve spent a small fortune finishing your basement. Even if you haven’t, a water alarm can help you avoid some costly issues, which can include anything from property damage to mold and mildew.

Ideal Locations to Install Water Alarms:

HVAC unit - There are condensation pumps, usually located at the foot of the unit, these pumps clog easily and often leak unnoticed

Near a Washing Machine – A busted hose can do incredible amounts of damage in short amount of time.

Bathrooms & Kitchens – It could be a leaky pipe or someone simply forgetting to turn off a faucet. Either way, you’re prepared.

Other locations include under cabinets, in basement corners or near your water heater. Think about your home and all of the places where a water alarm can stand guard against water damage. When choosing your water alarm, you will have several options from a simply battery-powered alarm. These simple alarms can be found at Home Depot or Lowes for under $15.00.

Sump Pump Maintenance

2/17/2020 (Permalink)

sump pump

Most sump pumps are equipped with water level or flood alarms, usually battery powered, that alert you if the pump isn't working properly and water is backing up. More sophisticated systems can notify your alarm company or call your cell phone if the water starts to rise. Fortunately, this shouldn't happen often! Sump pumps on the whole are quite reliable. But as with any other important piece of equipment, regular maintenance is always a good idea. Spend a few minutes every few months, when heavy rains are forecast and in early spring to ensure reliable sump pump operation. Basic sump pump maintenance is usually as simple as doing these few jobs.

Make sure the pump is plugged in to a working ground fault circuit interrupter (GFCI) outlet and the cord is in good shape. In damp areas, GFCI breakers may trip, effectively shutting off the sump pump. Check in on your sump pump periodically so you can reset the GFCI if necessary.

Ensure the pump itself is standing upright. Vibrations during operation can cause it to fall or tilt onto one side. This can jam the float arm so it won’t be able to activate the pump.

Periodically dump a bucket of water into the pit to make sure the pump starts automatically and the water drains quickly once the pump is on. If the pump doesn't start, have it serviced.

Physically remove a submersible pump from the pit and clean the grate on the bottom. The sucking action of the pump can pull small stones into the grate, blocking the inlet or damaging the pump over time.

Ensure the outlet pipes are tightly joined together and draining out at least 20 feet (6 meters) away from your foundation.

Make sure the vent hole in the discharge pipe is clear.

Carpet Delamination

2/17/2020 (Permalink)

delaminated carpet

Carpets consist of four distinct layers. The face yarn is the topmost, and it’s stitched to the next layer, known as primary carpet backing. Made with a pre-developed piece of fabric, it provides support and enhances the integrity of the carpet. Manufacturers then apply a bonding layer that affixes the primary backing to the final section, known as secondary backing. This piece improves the installation process by improving the carpet’s stability.

The backing layers may separate when the bonding layer fails. Sometimes it’s due to poor installation, but in other cases it can happen when the carpet is damaged by water. A flood, for example, can leave the carpet soaked for days. That’s just enough time to weaken the bonding agent and cause the backing layers to separate. Even overexposure to moisture during carpet cleaning or due to harsh products can cause the problem. Heavy traffic may also eventually lead to adhesive separation between the carpet padding layers.

Winter Storm Safety

1/17/2020 (Permalink)

frozen water

WINTER STORM SAFETY

Stay indoors and wear warm clothes. Layers of loose-fitting, lightweight, warm clothing will keep you warmer than a bulky sweater. If you feel too warm, remove layers to avoid sweating; if you feel chilled, add layers.
Listen to a local station on battery-powered radio or television or to NOAA Weather Radio for updated emergency information.
Bring your companion animals inside before the storm begins.
Move other animals to sheltered areas with a supply of non-frozen water. Most animal deaths in winter storms are caused by dehydration.
Eat regularly. Food provides the body with energy for producing its own heat.
Keep the body replenished with fluids to prevent dehydration. Drink liquids such as warm broth or juice. Avoid caffeine and alcohol. Caffeine, a stimulant, accelerates the symptoms of hypothermia. Alcohol, such as brandy, is a depressant and hastens the effects of cold on the body. Alcohol also slows circulation and can make you less aware of the effects of cold. Both caffeine and alcohol can cause dehydration.
Conserve fuel. Winter storms can last for several days, placing great demand on electric, gas, and other fuel distribution systems (fuel oil, propane, etc.). Lower the thermostat to 65° F (18° C) during the day and to 55° F (13° C) at night. Close off unused rooms, and stuff towels or rags in cracks under the doors. Cover the windows at night.
Check on relatives, neighbors, and friends, particularly if they are elderly or if they live alone.

Is mold skulking around your Carroll County home?

7/22/2019 (Permalink)

Mold runs rampant

Microscopic mold spores naturally occur almost everywhere, outdoors and indoors. This makes it IMPOSSIBLE to remove all mold from any home or business. Mold remediation reduces the mold spore count back to its natural or baseline level. Some restoration businesses advertise “mold removal” and even guarantee to remove all mold, which is a fallacy. Please consider the following mold facts:

Mold is present almost everywhere, indoors and outdoors.

Mold spores are microscopic and float along in the air and enter your home through windows, doors, or AC/heating systems or even hitch a ride indoors on your clothing or a pet.

Mold spores thrive on moisture. Mold spores can quickly grow into colonies when exposed to water. These colonies may produce allergens and irritants.

Before mold remediation can begin, any sources of water or moisture must be addressed. Otherwise, the mold may return.

Mold often produces a strong, musty odor and can lead you to possible mold problem areas.

Even higher-than-normal indoor humidity can support mold growth. Keep indoor humidity below 45 percent.

If your home or business has a mold problem, we can inspect and assess your property and use our specialized training, equipment, and expertise to remediate your mold. SERVPRO of Carroll County 410-857-5332.

Spontaneous Plaster Ceiling Collapse

7/8/2019 (Permalink)

Plaster ceiling collapse

There are a few things to look for such as cracks or nail pops. If you can see small round dimples scattered along a straight line it is a sign that your drywall is pulling away from the nails thus the dimples. Because drywall can warp significantly and the fact that nails can pull through the drywall without causing a hole or dimple in the overlying plaster these visual clues may not be present. People even report hearing the occasional popping or cracking sound prior to failure with no visual clues being seen. The absolute best way to check your ceilings is to go into the attic and see if you can slide something between the ceiling and the joists. Some other ways to check to see if your ceiling is about to fail is to measure the height of your ceiling where it meets the wall and then measure the ceiling height in several other areas in the middle of the room. You should suspect a problem if you find a measurement difference of a quarter inch. If it is a half inch or more you can be almost assured that your family is in danger. You can also try tightly stretching a string from one side of the room to another and see if there are low spots anywhere in your ceiling. You can also push up on the ceiling and see if it moves but remember ceilings are heavy and it takes some strength and experience to catch it this way. If you are experiencing any of these ceiling symptoms please call SERVPRO of Carroll County 410-857-5332.

Lightning

7/1/2019 (Permalink)

Chimney hit by lightning

Lightning

What You Need to Know, NO PLACE outside is safe when thunderstorms are in the area!! If you hear thunder, lightning is close enough to strike you. When you hear thunder, immediately move to safe shelter: a substantial building with electricity or plumbing or an enclosed, metal-topped vehicle with windows up. Stay in safe shelter at least 30 minutes after you hear the last sound of thunder.

Professional Mold Cleanup

7/1/2019 (Permalink)

Water damage and mold can come from any direction foundation, a foundation leak, A/C condensation pump failure, old water heater, or from high humidity and need to be addressed immediately. Mold feeds and grows in high moisture and warm environments. Mold is present everywhere inside or outside. There are hundreds of different types of mold, It is very important to start the drying process right away to prevent mold growth. Organic materials found inside a building; wood, paper, drywall and insulation are great sources of food for mold. Different types of mold are health threats. It is very important though to remember that if you see visible mold spores to not put air flow directly across the mold. It can send the spores airborne causing more damage. This is why it is so important to call a professional right away to make sure all areas are brought back to acceptable moisture levels inside a home after water damage. Call SERVPRO of Carroll County 410-857-5332

Commercial Response

7/1/2019 (Permalink)

Large loss

SERVPRO of Carroll County has worked with many different types of commercial properties.

We have worked with many property management companies on apartments and hotels; Removing mold, removing odor, cleaning carpets, drying out after a water loss.

We have worked with schools; cleaning contents after a pipe break, drying out a water loss to reduce further damage, drying gym floors to avoid costly replacement, and cleaning after a fire.

We have worked with many commercial retail locations; cleaning soot and removing odor after a fire, cleaning contents, removing grease from surfaces, and drying out after a sprinkler head or a water intrusion.

We have worked with banks; cleaning sewage from basements, drying out and restoring important documents, and replacing all the affected carpet to name just a few.

Either way we have a proven track record of working with Commercial Businesses and getting them back and running as QUICK as possible to prevent excessive revenue loss. We even offer Emergency Ready Profiles for no charge on a handy app so that businesses have all their important information in the event of an emergency right in front of them all the time.

Ask our staff how we can help your business. 410-857-5332

Prevent mold growth this summer

6/28/2019 (Permalink)

In the summer, a closed house with the air-conditioning turned off will have higher humidity levels than an air-conditioned home. A vacant house also receives little or no sunlight through closed shades and no air movement with the fan off and the doors locked. If you simply leave the air conditioning running, it will cool the home and remove moisture from the air and circulate and filter the air. Molds thrive when the humidity levels exceed 70 percent. Because humidity levels vary from day to day, the thermostat should have been left at or below 74 degrees, and the fan should have been set to "On."

Normally, mold cleaning and remediation processes disturb the spores, which become airborne and can settle on unclean or untreated surfaces, where they continue to thrive in the humid, warm, dark conditions.

SERVPRO of Carroll County 410-857-5332

Flooded Office

6/10/2019 (Permalink)

SERVPRO of Carroll County 410-857-5332

Make a Plan.

Hurricane season starts on May 15 in the north Pacific and June 1 in the Atlantic and the Caribbean. It ends on November 30. Before hurricane season each year, make sure you and your family are prepared by planning ahead.

Write down emergency phone numbers and keep them on the refrigerator or near every phone in your house. Program them into your cell phone too.

Prepare an emergency supply kit.

Locate the nearest shelter and different routes you can take to get there from your home. If shelter locations in your area have not been identified, learn how to find them in the event of a hurricane.

Pet owners: Pre-identify shelters, a pet-friendly hotel, or an out-of-town friend or relative where you can take your pets in an evacuation. Local animal shelters may be able to offer advice on what to do with your pets if you are asked to evacuate your home.

Sewage Damage

6/10/2019 (Permalink)

Has a toilet back-up in your Carroll County home or office? Do you have contaminated water now on your floor? Sewer system backups should be considered very hazardous. The water is very unsanitary and may contain bacteria and viruses that could cause serious illness. Special training and equipment is necessary to safely clean this type of contamination. SERVPRO of Carroll County has the experience and expertise to quickly remediate this special sewage damage situation. Due to the immediate health concerns associated with contaminated water, SERVPRO of Carroll County highly recommends that you do not try to clean this up yourself, but instead call us immediately.

Sewage Backup or Toilet Overflow? Call Us Today –(410) 857-5332

There are three major types of contaminated water. SERVPRO of Carroll County will inspect the contaminated water to determine the type of water and then plan the appropriate response to safely restore your home or business.

The three types of contaminated water:

Category 1: "Clean Water"

This is water from a clean source, such as a broken clean water supply line or faucet. If left untreated, category 1 water can quickly degrade into category 2 or 3 water depending upon such factors as time, temperature, and contact with contaminants.

Water from a clean source like a broken water line
If left untreated, can degrade into category 2 or 3

Category 2: "Gray Water"

This water has a significant level of contamination that could cause discomfort or illness if ingested. Sources for category 2 water may include washing machine overflow; toilet overflow with some urine, but no feces; or dishwasher overflow.

May contain bacteria and viruses
Can quickly degrade into category 3 if left untreated

Category 3: "Black Water"

This water is grossly unsanitary and could cause severe illness or death if ingested, and any contact should be avoided. Sources for category 3 water could include flooding from rivers or streams, water from beyond the toilet trap, water from the toilet bowl with feces, or standing water that has begun to support microbial growth.

May contain untreated sewage, harsh chemicals, and microbes
Water from flooding rivers or sewer backup

24 Emergency Service

Sewage backup should be considered an emergency and dealt with as quickly as possible. We are the water damage restoration specialists with specific training and expertise to safely restore your home or business.

Preparing your Pets for Emergencies

5/10/2019 (Permalink)

Remember, during a disaster what’s good for you is good for your pet, so get them ready today. If you leave your pets behind, they may be lost, injured or worse. Never leave a pet chained outdoors. Plan options include: Create a buddy system in case you’re not home. Ask a trusted neighbor to check on your animals. Identify shelters. For public health reasons, many emergency shelters cannot accept pets. Find pet friendly hotels along your evacuation route and keep a list in your pet’s emergency kit. Locate boarding facilities or animal hospitals near your evacuation shelter. Consider an out-of-town friend or relative. Locate a veterinarian or animal hospital in the area where you may be seeking temporary shelter in case your pet needs medical care. Add the contact information to your emergency kit. Have your pet micro chipped and make sure that you not only keep your address and phone number up-to-date, but that you also include contact info for an emergency contact outside of your immediate area. Call your local emergency management office, animal shelter or animal control office to get advice and information. If you are unable to return to your home right away, you may need to board your pet. Find out where pet boarding facilities are located. Most boarding kennels, veterinarians and animal shelters will need your pet's medical records to make sure all vaccinations are current. If you have no alternative but to leave your pet at home, there are some precautions you must take, but remember that leaving your pet at home alone can place your animal in great danger!

Prepare Your Home for an Emergency

5/10/2019 (Permalink)

Planning for any emergency requires considering all likely scenarios that could result when things that you rely on daily- such as electricity, water, heat, air conditioning, telephone services and transportation- are disrupted or lost for a considerable amount of time. Consequently, you should plan on having food, water, and other essential goods to get you through the emergency. Most emergency management planner suggests having enough supplies to last you and your family for three to five days for weather -related events. However, many things may affect you decision, including storage space, special needs, number of people I the household and available resources.

The basic items that should be stored in your home include water, food, first aid supplies, clothing and bedding, tools, emergency supplies, and specialty items. Keep the items that you would most likely need at home in one easy-to-carry container such as a plastic storage bin, backpack, or duffel bag. Store it in a convenient place and put a smaller version in your car. Remember to change the stored water and rotate the food supplies every six months (place dates on the containers). Check the supplies and re-evaluate your needs every year. Consult your physician or pharmacist about storing medications, and maintain a current list of your family’s prescription needs.

Tornado Safety

5/10/2019 (Permalink)

Tornado Safety - what YOU Can Do!

Before the Storm:

Develop a plan for you and your family for home, work, school, and when outdoors.
Have frequent drills
Know the county in which you live, and keep a highway map nearby to follow storm movements from weather bulletins.
Have a NOAA All Hazards Weather Radio with a warning alarm tone and batter back-up to receive warnings.
Listen to radio and television for information
If planning a trip outdoors, listen to the latest forecasts and take necessary action if threatening weather is possible.

If a Tornado Warning is issued or if threatening weather approaches

In a home or building, move to a pre-designated shelter, such as a basement.
If an underground shelter is not available, more to an interior room or hallway on the lowest floor and get under a sturdy piece of furniture.
Stay away from windows
Do not try to out run a tornado in your car: get out of your car immediately and seek nearby safe shelter in a sturdy building.
Mobile homes, even if tied down, offer little protection from tornadoes and should be abandoned.
If in open country and no shelter is available, lie flat and face down on low ground protecting the back of your head with your arms. Get as far away as possible from trees and cars, as they can be blown onto you.

WHAT TO DO UNTIL HELP ARRIVES

5/1/2019 (Permalink)

Shut off the source of water if possible or contact a qualified party to stop the water source
Turn off circuit breakers for wet areas of the building, when access to the power distribution panel is safe from electrical shock.
Remove as much excess water as possible by mopping and blotting.
Wipe excess water from wood furniture after removing lamps and tabletop items.
Remove and prop up wet upholstery cushions for even drying.
Place aluminum foil or wood blocks between furniture legs and wet carpeting.
Remove to a safe, dry place any paintings, art objects, computers, documents and other materials that are valuable or sensitive to moisture.
Use wooden clothespins to keep furniture skirting off damp floors.
Hang draperies with coated hangers to avoid contact with with carpeting or floors.
Hang furs and leather goods to dry separately at room temperature.

Is your building sick?

4/30/2019 (Permalink)

Sick building syndrome (SBS) is a common worldwide health concern, where people in a building suffer from symptoms of illness or become infected with chronic disease from the building in which they work or reside. The outbreaks may or may not be a direct result of inadequate cleaning or inappropriate cleaning methods. Certain symptoms tend to increase in severity with the time people spend in the building; often improving over time or even disappearing when people are away from the building. Exposure to toxic black mold might cause health effects. Sick building causes are frequently pinned down to flaws in the heating, ventilation, and air conditioning systems. Other causes have been attributed to contaminants produced by out gassing of some types of building materials, volatile organic compounds, molds, improper exhaust ventilation of ozone, light industrial chemicals used within, or lack of adequate fresh-air intake/air filtration.

Duct Cleaning

4/29/2019 (Permalink)

In addition to normal accumulations of dust and dirt found in all homes with air ducts, there are several other factors that can increase the need for regular HVAC system cleaning:

occupants with allergies or asthma
cigarette or cigar smoke
water contamination or damage to the home or HVAC system
home renovation or remodeling projects
Some occupants are more sensitive to these contaminants than others. Allergy and asthma sufferers, as well as young children and the elderly tend to be more susceptible to the types of poor indoor air quality that air duct cleaning can help address.

Indoor air quality is one concern that homeowners have when they decide to investigate air duct cleaning. Your heating and cooling system is the lungs of your home. The system takes air in and breathes air out. Through normal occupation in a home, we generate a great deal of contaminants and air pollutants, such as dander, dust, and chemicals. These contaminants are pulled into the HVAC system and re-circulated 5 to 7 times per day, on average. Over time, this re-circulation causes a build-up of contaminants in the duct work. While dirty ducts don’t necessarily mean unhealthy air in your home, school or workplace, they may be contributing to larger health issues or harboring contaminants that could cause serious problems for people with respiratory health conditions, autoimmune disorders or some environmental allergies.

Storm Damage

2/28/2019 (Permalink)

FLOOD TIPS AND ACTION STEPS

AFTER A FLOOD

SAFETY FIRST (For businesses and home owners)

Account that all employees or family members are safe by establishing evacuation plans in advance, identifying areas outside the building that are designated meeting places. Assign select individuals to keep a list of their assigned team’s names and contact numbers in order to account for their whereabouts.
If water enters the building and evacuation becomes impossible, move to an upper floor, and wait for rescuers.
While evacuating, avoid attempting to drive through floods or rising water, nearly half of all flash flood fatalities are auto-related.
Do not touch electrical equipment if you are wet or standing in water.
Do not walk through moving water. Even six inches of moving water can make you fall.
Use no open flames (there may be gas escaping from ruptured mains).
Avoid floodwaters. Water may be contaminated by oil, gasoline or raw sewage. Water may also be electrically charged. If the water has entered the structure through the flooding of a creek, stream or river, or if it has filtered through insulation during its intrusion, it is considered to be black water and could be hazardous to your health. Avoid contact with contaminated items as much as possible.
Stay out of any building if it is surrounded by floodwaters.
Listen for news reports to learn if the community’s water supply is safe to drink.
Return only when authorities indicate it is safe.

SECURE THE PROPERTY

Contact local emergency officials.
Secure main entrances to building.
Alert Security company and Alarm company of the situation.

STABILIZE THE PROPERTY

Open basement or low-level windows to equalize water pressure on the building’s foundation and walls.
Begin water damage mitigation steps only if local emergency officials deem the structure safe to enter.
Notify your insurance agent or Risk Manager to determine insurance policy guidelines and steps to take.

Who let the deer in?

2/28/2019 (Permalink)

A true story ...We got a call from a panicked customer who had just returned from being out of town for a few days. She found a juvenile white tailed deer had jumped through a window in her basement. The deer was still alive, but disoriented enough to not know how to get out of the house. Additionally, the deer, in its rummaging around through the kitchen area of the basement, had jumped on the counter tops and managed to turn the water on in the kitchen sink. Before long, the basement floor was full of water and one very confused deer. When we arrived on the scene 20 minutes later, the owner had coaxed the deer out of the house. That's when we went to work cleaning up blood, urine and hundreds of gallons of water. Shortly thereafter, we fired up our equipment and dried out the entire basement.

How to put out a kitchen fire

2/28/2019 (Permalink)

When a fire starts in the kitchen, you need to act fast to keep the fire from getting out of control. But how you act depends on what kind of fire you have and where it is. Follow these instructions for putting out kitchen fires:

If you have a fire in the oven or the microwave, close the door or keep it closed, and turn off the oven. Don’t open the door! The lack of oxygen will suffocate the flames.If your oven continues to smoke like a fire is still going on in there, call the fire department.If you have a fire in a cooking pan, use an oven mitt to clap on the lid, then move the pan off the burner, and turn off the stove. The lack of oxygen will stop the flames in a pot.

If you can’t safely put the lid on a flaming pan or you don’t have a lid for the pan, use your fire extinguisher. Aim at the base of the fire — not the flames.Never use water to put out grease fires! Water repels grease and can spread the fire by splattering the grease. Instead, try one of these methods:

If the fire is small, cover the pan with a lid and turn off the burner.Throw lots of baking soda or salt on it. Never use flour, which can explode or make the fire worse. Smother the fire with a wet towel or other large wet cloth.

Use a fire extinguisher. Don’t swat at a fire with a towel, apron, or other clothing. You’re likely to fan the flames and spread the fire.If the fire is spreading and you can’t control it, get everyone out of the house and call 911! Make sure everybody in your family knows how to get out of the house safely in case of a fire. Practice your fire escape route.

why should I clean my carpets?

2/28/2019 (Permalink)

Top ten reasons why you should get your carpet cleaned

Prolongs the life of carpeting. Regular carpet cleaning using the extraction method can increase the life of carpets significantly, protecting your floor-covering investment.

Protects indoor air quality. Carpets trap airborne pollutants; however, eventually those pollutants must be removed in order to protect the carpet and maintain indoor air quality.

Makes carpets easier to maintain. Most carpet soiling is made up of dry soils; when carpets are kept thoroughly cleaned on a regular basis, most dry soils can be removed with regular vacuuming.

Removes spots and stains. As with other soils, spots and stains can attract more soiling. Removing them promptly protects carpeting from damage.

Prevents buildup of allergens and bacteria. Moist soiling of carpets can result in the buildup of several unhealthy contaminants.

Enhances the appearance of any room. Clean, well-maintained carpets speak volumes about the overall cleanliness of a home or facility.

Improves worker morale. Workers feel better about their work environment when it is clean. This includes the carpeting.

Makes carpeting look and feel clean and fresh.

Removes dust mites and bedbugs that may have found a home in carpets.

Maintains the carpet’s warranty. Most carpet warranties require that carpets be cleaned using the extraction method within a specific amount of time, usually every 12 to 18 months.

Are wood burning stoves safe?

2/1/2019 (Permalink)

The chimney for a wood burning stoves must be masonry or UL-listed, and factory built. Never, under any circumstances, should an unlined, single brick chimney be used for a wood stove. Single brick chimneys are prone to failure, which may allow potentially dangerous situations to develop.

There are lots older homes that have unlined chimneys constructed of double brick. These may be used for a wood stove after carefully checking for cracked mortar or loose or missing brick. Metal sleeves that are listed by the Underwriters Laboratory may be used as chimney lines if they were designed for such use.

Factory built, metal chimneys must never be used with a coal stove, as the corrosive flue gases produced by a coal fire will cause a rapid failure of the chimney. Metal chimneys should be completely disassembled after a chimney fire and checked for damage. Discoloration of the exterior indicates a possible breakdown of the insulating material. Any questionable section should be replaced.

A wood burning stove should never be connected to a wood stove flue which vents an oil burner. Deadly, unburned vapors from the oil burner could back up into the stove and the room where it is located.If your home came with an existing wood burning stove, you should have it serviced and inspected before use.

Venting the stove is the most important part of the wood-burning system. 90% of all stove-related fires start within the venting system. A venting system is not a chimney – it consists of lengths of 24-gauge or heavier, insulated stovepipe which connects the stove to an approved chimney.

Stovepipe clearance is extremely important. It must never pass through an interior wall, floor, or ceiling. Where possible, the insulated stovepipe must go directly into a lined masonry or UL-listed, factory-built chimney. If stovepipe must pass through an exterior wall to reach the chimney, maintain an 18-inch minimum clearance to all combustibles. Consult fire codes and use metal thimbles designed for this purpose.

Use proper fuel

Hardwoods, such as maple, beech, ash, hickory, or oak, are the best fuel for a wood burning stove. Wood should be cut, split and air dried for at least a year before burning. Well-seasoned hardwood will show cracks in the ends. Wood will dry faster and remain dry and protected from the elements if stored in a shed or under a tarp.

Regular cleaning

Use a wire brush to clean your stovepipe and chimney at least once a year. Also, occasionally use controlled high-temperature fires in the stove or furnace. Salt-based chemical cleaners are not very affective. Never use heavy items such as chains, bricks or a brush on the end of a rope, because they could seriously damage the interior chimney lining.

Avoid creosote buildup

Creosote is a highly combustible fuel that burns intensely. A slow-burning fire such as those found in a modern, airtight stove damped way down, produces a flue temperature in the 100-200 degree Fahrenheit range. These comparatively low temperatures do not sufficiently carry all of the unburned, combustible gases into the atmosphere. Instead, they condense along the walls of the stovepipe and the chimney as creosote. Creosote may take 3 forms:

A sticky liquid that will run down the chimney and stove pipe where it will be burned
A flaky, black deposit which is easily removed by brushing
A hard, glazed tar which is almost impossible to remove, except by a certified professional chimney sweep

Tips for building a fire

Season wood outdoors through the hot, dry summer for at least 6 months before burning it. Properly seasoned wood is darker, has cracks in the end grain, and sounds hollow when smacked against another piece of wood.
Store wood outdoors, stacked neatly off the ground with the top covered.
Start fires with clean newspaper and dry kindling.
Burn hot, bright fires. But use smaller fires in milder weather.
Let the fire burn down to coals, then rake the coals toward the air inlet (and wood stove door), creating a mound. Do not spread the coals flat.
Reload your wood stove by adding at least three pieces of wood each time, on and behind the mound of hot coals. Avoid adding one log at a time.
Regularly remove ashes from the wood stove into a metal container with a cover, and store outdoors.

Mold vs Mildew

2/1/2019 (Permalink)

There are 3 Basic Categories of Water

Category 1 originates from a sanitary source and poses no substantial risk from dermal, ingestion, or inhalation exposure. However, it may not always remain clean after it comes into contact with other surfaces or materials.

Category 2 contains significant contamination and has the potential to cause discomfort or sickness if contacted or consumed by humans. It may contain potentially unsafe levels of microorganisms or nutrients for microorganisms, as well as other organic or inorganic matter

Category 3 is grossly contaminated and may contain pathogenic, toxigenic or other harmful agents. Such water sources may carry silt, organic matter, pesticides, heavy metals, regulated materials, or toxic organic substances.

The 4 Primary Classifications of Water Damage

Class 1 is the least amount of water, absorption and evaporation. It affects only part of a room or area, or larger areas containing materials that have absorbed minimal moisture. Little or no wet carpet and/or cushion is present.

Class 2 involves a large amount of water, absorption and evaporation. It affects at least an entire room of carpet and cushion (pad). Water has wicked up walls less than 24 inches. There is moisture remaining in structural materials and substructure soil.

Class 3 involves the greatest amount of water, absorption and evaporation. Water may have come from overhead. Ceilings, walls, insulation, carpet, cushion and subfloor in virtually all of the entire area are saturated.

Class 4 relates to specialty drying situations. Wet materials with very low permeance/porosity (eg. hardwood, plaster, brick, concrete, light-weight concrete and stone). Typically, there are deep pockets of saturation, which require very low specific humidity. These types of losses may require longer drying times and special methods.

Mold in my basement

11/23/2018 (Permalink)

Several times a week during this humid rainy summer we get called to inspect a basement with apparent mold growth primarily on furniture, clothing, and some of the drywall or paneling. With no apparent water damage, homeowners are stumped as to why they have mold. Here are some common factors in these outbreaks:

Homeowners don’t go down to the basement much anymore.
Humidity control by dehumidifier or central air conditioning is absent.
If air conditioning is available, many times the vents are closed.
Very little direct light and little or no air-flow.

So if you have a basement that does have air conditioning, make sure you leave the vents open during the summer heat and humidity even if you don’t use the space often.

If you don’t have AC, put dehumidifiers in the space and use the manufacturer’s recommendations as to how much space the unit will handle. You may need more than one. Also, it’s a good idea to keep a fan running to circulate the air.

Sharon Miller Memorial: Swing Against ALS Golf Outing

9/16/2016 (Permalink)

ALS, Amyotrophic Lateral Sclerosis, is a progressive neurodegenerative disease that affects nerve cells in the brain and spinal cord. Every day an average of 15 people are newly diagnosed with ALS. It is responsible for 2 deaths per 100,000 people.

On August 5th, 2016 SERVPRO of Carroll County was honored to sponsor and participate in the 6th annual Swing Against ALS Golf Outing on behalf of the Sharon Miller Memorial. This event is near and dear to the heart of one of our employees. It was a beautiful day and went off without a hitch.

For more information visit: www.alsa.org

Carroll County Emergency Preparedness Expo

9/15/2016 (Permalink)

Come out the annual Carroll County Emergency Preparedness Expo. This is a wonderful event where families can become more familiar with several aspects of emergency readiness, response and recovery teams. There will be live demonstrations, information booths, give-aways, and even prizes. SERVPRO of Carroll County will have their own booth right next to the MSFA Side by Side Burn Demonstration Trailer. Stop by anytime between 10 am - 2pm on September 24, 2016. We would love to see you!

If you have a fire or water emergency, please call us now at (410) 857-5332

Archived Blog Posts

Flooding is Always a Risk

Water and Mold in Your Home

Keeping your Business in Business

Understanding Types of Water

Helping your Business Discretely

What you don't know about Lightning

The Cure can be Worse than the Symptoms

Why Board Up?

Restoring After a Fire

Lingering Fire Smell

Soot is Small, VERY Small!

Don't let your Business go Underwater

Our Emergency Response Helpline

Preparing for a Storm

Don't Mess with Biohazards

Summer Flooding

Too hot in the Kitchen!

Is your Home Ready for a Storm?

Sensitive Clean Ups

What's That Smell?

The Science of Psychometrics

Disasters Don't Give Out Warnings

How to Have a Relaxing Vacation

Busted Pipes in the Summer

Check for Water Damage Before Buying a New Home

Mops and More

The Art of Psychrometrics

Getting Prepared for a Storm

Roof Leaks

Why Use SERVPRO?

Summer Storms

Is the Water Clean?

Taking a Closer Look

Our 24 Hour Water Remediation Services

We Answer the Phone Ready to Help

What to Expect

About SERVPRO of Carroll County

Facts about Fireworks

Is your Business Ready for a Disaster?

The Different Types of Smoke

Fire Do's and Don'ts

Broken Pipes don't take Vacations

The Fire Remediation Process

Protecting your Home from Storms

Planning for a Natural Disaster

Preventable Water Damage

Predicting a Disaster

Cleaning up After a Fire

Predictions vs. Facts

Standing Sewage Water

Just what the Doctor Ordered

Keeping your Business Cool and Mold-Free

Coming Home to Water Damage

Back Up and Running!

The Lingering Smell

Fire from the Dryer!

Being Prepared for Water Damage

Construction, Remodeling, & Home Improvement

More than Mitigation

Wait, SERVPRO of Carroll County Does More Than Just Restoration Work?

Why Should I Choose SERVPRO of Carroll County for my Remodeling Needs?

All of This is Sounding Too Good to be True

So, How Can I Set Up an Appointment?

Where Can I Find More Information?

Back to Normal

Showers and Flowers

Commercial Water Damage

Winter Storm Safety Tips

Generator Safety

What is an Ice Dam?

Candle Safety 101

How SERVORO of Carroll County can help your business

Flood Zone

Drying Hard Wood Floors

Water Heater Maintenance

Extinguishing a kitchen fire

Sick Building Syndrome

Protein Fire